CheckPeople.com is a service that helps you find information about people through easy and affordable searches. They offer three subscription plans with a low monthly fee, and you get unlimited searches with no extra charges per search. The subscription is billed in full at the start of the plan and automatically renews unless you call their customer service to cancel. So, if you're seeing charges from them, it's likely for a monthly plan that gives you unlimited access to their people search service.
Difficulty
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Cancellation requires calling a live agent and providing multiple pieces of personal information, but it is straightforward and does not involve excessive steps or delays.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a CheckPeople subscription.
How to Cancel CheckPeople: Step by Step
If you purchased through CheckPeople directly:
- Call CheckPeople's customer service at 1-800-267-2122 for immediate assistance with cancelling your subscription.
- Prepare your account information before the call to expedite the process.
- Request cancellation of your subscription and follow any instructions provided by the representative.
- Confirm cancellation and ensure you receive a confirmation email or reference number.
- Alternatively, you can cancel via email: send a message to support@checkpeople.com requesting cancellation of your subscription. Include your account details in the email.
- Ensure you send the email at least three (3) days before the next billing date to avoid further charges.
If you need assistance, here's how you can get in touch with CheckPeople's support team.
Tips and Tricks for Getting a CheckPeople Refund
- Call the cancellation number (1-866-414-6799) and repeatedly state: "I want to cancel my subscription" without engaging in retention pitches.
- Be firm and direct; ignore scripts and sales attempts, insist firmly on cancellation.
- Ask for a confirmation code or email as proof of cancellation and keep this documented.
- Use a polite to increasingly assertive approach if initially ignored: start politely, then be more firm, then escalate tone if needed to insist cancellation.
- Prepare your account info (name, phone, email, last 4 digits of card) ahead of the call to expedite the process.
- Opt out manually online by visiting the CheckPeople do-not-sell page (https://checkpeople.com/do-not-sell-info), search your record, request removal, and confirm via email.
- Consider third-party services like Incogni or DeleteMe for automated ongoing opt-out requests and re-listing monitoring.
- Repeat opt-out requests periodically as data may reappear with updates.
- Use a disposable email for online opt-out to avoid marketing emails.
- Call multiple times if needed and document reps' names, dates, and times of calls.
- Send a cancellation email citing system issues if calls are unsuccessful.
- Use virtual credit cards or contact your credit card issuer to block or dispute unauthorized charges if cancellation fails.
- Consider changing your location to California (using VPN) to invoke laws requiring online cancellation options.
- Remain persistent and resist aggressive retention tactics and scripts.
Why Do People Request Refunds from CheckPeople
- Unexpected charges beyond the advertised price.
- Difficulties canceling subscriptions, with many users reporting it as almost impossible.
- Misleading pricing, such as an initial low fee escalating to much higher monthly amounts.
- Ongoing charges even after cancellation attempts.
- Poor customer service with lack of response or rude communication.
- Fraudulent practices concerns, warning against providing credit card information.
- Company ignores cancellation emails and requests to stop the subscription.
- Subscriptions difficult or impossible to stop leading to repeated charges.
- Feeling scammed due to unauthorized charges and misleading marketing.
CheckPeople Refund Script
Script
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Dear CheckPeople, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
CheckPeople Refund Policy
CheckPeople offers subscription plans that renew automatically unless canceled at least three days before the next billing cycle. To cancel or change a subscription, you must call 1-800-267-2122 or email support@checkpeople.com. Refunds are issued on a case-by-case basis, and all subscription-related actions must be communicated through their support channels.
The Easiest Way to Get a CheckPeople Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from CheckPeople—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
CHECKPEOPLE*8002672122 CHECKPEOPLE.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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