1 - Call CheckPeople's customer service at 1-800-267-2122 for immediate assistance with cancelling your subscription.
2 - Prepare your account information before the call to expedite the process.
3 - Request cancellation of your subscription and follow any instructions provided by the representative.
4 - Confirm cancellation and ensure you receive a confirmation email or reference number.
5 - Alternatively, you can cancel via email: send a message to support@checkpeople.com requesting cancellation of your subscription. Include your account details in the email.
6 - Ensure you send the email at least three (3) days before the next billing date to avoid further charges.
CheckPeople.com is a service that helps you find information about people through easy and affordable searches. They offer three subscription plans with a low monthly fee, and you get unlimited searches with no extra charges per search. The subscription is billed in full at the start of the plan and automatically renews unless you call their customer service to cancel. So, if you're seeing charges from them, it's likely for a monthly plan that gives you unlimited access to their people search service.
Cancellation requires calling a live agent and providing multiple pieces of personal information, but it is straightforward and does not involve excessive steps or delays.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a CheckPeople subscription.
How to Contact CheckPeople
If you need assistance, here's how you can get in touch with CheckPeople's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a CheckPeople Refund
Call the cancellation number (1-866-414-6799) and repeatedly state: "I want to cancel my subscription" without engaging in retention pitches.
Be firm and direct; ignore scripts and sales attempts, insist firmly on cancellation.
Ask for a confirmation code or email as proof of cancellation and keep this documented.
Use a polite to increasingly assertive approach if initially ignored: start politely, then be more firm, then escalate tone if needed to insist cancellation.
Prepare your account info (name, phone, email, last 4 digits of card) ahead of the call to expedite the process.
Opt out manually online by visiting the CheckPeople do-not-sell page (https://checkpeople.com/do-not-sell-info), search your record, request removal, and confirm via email.
Consider third-party services like Incogni or DeleteMe for automated ongoing opt-out requests and re-listing monitoring.
Repeat opt-out requests periodically as data may reappear with updates.
Use a disposable email for online opt-out to avoid marketing emails.
Call multiple times if needed and document reps' names, dates, and times of calls.
Send a cancellation email citing system issues if calls are unsuccessful.
Use virtual credit cards or contact your credit card issuer to block or dispute unauthorized charges if cancellation fails.
Consider changing your location to California (using VPN) to invoke laws requiring online cancellation options.
Remain persistent and resist aggressive retention tactics and scripts.
Why Do People Request Refunds from CheckPeople
Unexpected charges beyond the advertised price.
Difficulties canceling subscriptions, with many users reporting it as almost impossible.
Misleading pricing, such as an initial low fee escalating to much higher monthly amounts.
Ongoing charges even after cancellation attempts.
Poor customer service with lack of response or rude communication.
Fraudulent practices concerns, warning against providing credit card information.
Company ignores cancellation emails and requests to stop the subscription.
Subscriptions difficult or impossible to stop leading to repeated charges.
Feeling scammed due to unauthorized charges and misleading marketing.
CheckPeople Refund Script
Script
Copy
Dear CheckPeople, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About CheckPeople
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CheckPeople Refund Policy
CheckPeople offers subscription plans that renew automatically unless canceled at least three days before the next billing cycle. To cancel or change a subscription, you must call 1-800-267-2122 or email support@checkpeople.com. Refunds are issued on a case-by-case basis, and all subscription-related actions must be communicated through their support channels.
Get help with your refund
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The Easiest Way to Get a CheckPeople Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from CheckPeople—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
CheckPeople requires cancellations to be made at least three days before the next billing cycle to avoid being charged for the next period, which can be a tricky timing constraint to manage. You must cancel by calling their support or emailing them, as online cancellation is not straightforward, and refunds are handled on a case-by-case basis, so you may not be guaranteed one. There are no explicit early-cancellation fees or contracts, but the timing and refund policy may be painful to navigate if you want to stop immediately.
Unexpected charges beyond the advertised price.
Difficulties canceling subscriptions, with many users reporting it as almost impossible.
Misleading pricing, such as an initial low fee escalating to much higher monthly amounts.
Ongoing charges even after cancellation attempts.
Poor customer service with lack of response or rude communication.
Fraudulent practices concerns, warning against providing credit card information.
Company ignores cancellation emails and requests to stop the subscription.
Subscriptions difficult or impossible to stop leading to repeated charges.
Feeling scammed due to unauthorized charges and misleading marketing.
First Name associated with the account
Last Name associated with the account
Email address used for your CheckPeople account
Phone number linked to your CheckPeople account
Last 4 digits of the credit card being billed
Account login details (if accessing cancellation through the website)
Notice of cancellation submitted at least 3 days before your next billing date
Contact method: via customer service phone (1-800-267-2122) or email (support@checkpeople.com)
Before cancelling your CheckPeople subscription, know that you should do so at least three business days before your next billing date to avoid further charges. Once canceled, you will lose access to the subscription's core features, including the ability to run background checks and access reports. It's important to download or save any data or reports you need before cancellation since access is revoked afterward. You should seek cancellation confirmation from customer support to ensure no future charges occur.
CheckPeople offers subscription plans that renew automatically unless canceled at least three days before the next billing cycle. To cancel or change a subscription, you must call 1-800-267-2122 or email support@checkpeople.com. Refunds are issued on a case-by-case basis, and all subscription-related actions must be communicated through their support channels.
To cancel your CheckPeople subscription, you need to log into your dashboard with your account credentials and navigate to the account settings or subscription section to proceed with cancellation. There is no specific mention of needing your password at cancellation, but since you need to log in, your password is required to access your account. If you have forgotten your password, you can reset it here: https://checkpeople.com/auth/password/reset. If you cannot cancel online, contacting their customer support via email or phone can assist further.
We've actually written a step by step guide on how to get a refund from CheckPeople. Check it out!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your CheckPeople subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your CheckPeople account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel CheckPeople online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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