Collectr is an app that helps you manage, track, and find the value of your trading card collections, including raw, graded, and sealed cards for major trading card games like Pokemon and Magic. They offer a free version with basic features and a Collectr PRO subscription that costs $4.99 per month if you pay yearly, or $7.99 if you pay monthly. The PRO membership gives you unlimited card scanning, advanced filters, detailed pricing history, and some cool extras like custom profile backgrounds and priority support. If you see a charge from them, it’s likely for this subscription that gives you extra tools to better organize and value your cards.
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Canceling a subscription to Collectr - TCG Collector App is generally done through the app store where the subscription was originally purchased (Apple App Store or Google Play Store), which is a standard and straightforward process for consumers familiar with managing app subscriptions. The process is not direct through Collectr's own website or app, which might add a slight inconvenience, but overall it remains relatively easy for most users comfortable with app subscription management.
Estimated Time
On average, it takes
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minutes to cancel a Collectr - TCG Collector App subscription.
How to Cancel Collectr - TCG Collector App: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top.
- Select Subscriptions.
- Find and tap on Collectr PRO in the list of subscriptions.
- Tap Cancel Subscription and confirm your cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and tap on Collectr from the list.
- Tap Cancel Subscription and confirm your cancellation.
Tips & Tricks for Canceling Collectr - TCG Collector App
- Delete your payment card from the account to prevent further charges once you cancel.
- Turn off auto-renewal on your subscription in your account settings.
- Attempt cancellation close to the renewal date to minimize the paid period after cancelling.
- Use precise and polite language when contacting support, emphasizing that you want to avoid any future charges.
- If direct cancellation fails, freeze your payment card to trigger a payment failure; then use the provider's follow-up email to cancel officially.
- Be persistent and escalate by reaching out multiple times or using social media if normal support does not respond.
- Document all communications and keep screenshots or emails as proof in case of disputes.
Collectr - TCG Collector App Customer Service Info
If you need assistance, here's how you can get in touch with Collectr - TCG Collector App's support team.
Cancel Collectr - TCG Collector App Script
Script
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Hello,
I hope this message finds you well. I would like to request the cancellation of my subscription to the Collectr - TCG Collector App. Unfortunately, I find that I am not utilizing the app as much as I had anticipated, and therefore, I believe it is best to discontinue my membership at this time.
Please confirm the cancellation at your earliest convenience. Thank you for your assistance!
Best regards,
Frequently Asked Questions
Collectr - TCG Collector App does not provide explicit public details on their membership subscription or bill cancellation policy on their website or associated pages. Typically, app subscription cancellations and billing are managed through the platform from which the subscription was purchased (e.g., Google Play Store) following their standard policies. Users are advised to cancel subscriptions via their app store account settings to avoid further billing.
For cancelling your subscription with Collectr - TCG Collector App, it appears that password authentication is typically required as there is no public indication of phone or chat support to cancel subscriptions without logging in. If you need to reset your password before cancelling, you can do so at this URL: https://www.tcgcollector.com/account/reset-password. This ensures you can access your account to manage or cancel your subscription securely.
- Overpricing of cards: The app sometimes shows card prices that are higher than average market prices, causing confusion and distrust.
- Inaccurate pricing: The prices, especially for certain sets like Japanese cards, are often considered unreliable and not reflective of actual market value.
- Poor documentation of Japanese sets and promos: Users find the coverage of Japanese card sets and promotional cards lacking.
- User interface dissatisfaction: Some users express dislike for the app's user interface, finding it not user-friendly.
- Price sourcing issues: The app seems to use highest recent sales, often from eBay US, which may not be applicable to all regions, leading to inaccurate valuations.
- Lack of certain filtering options: For example, users want the ability to filter cards by rarity and find this functionality missing.
- Limitations in wishlist and checklist features for free users: Premium service limits free account functionalities, prompting users to consider cancellation.
- Preference for other apps for pricing: Some users prefer apps like TCGPlayer or PriceCharting for more accurate pricing data.
Some users have reported difficulty in finding a way to cancel their annual subscription for the Collectr - TCG Collector App, indicating potential challenges or a lack of straightforward cancellation options. There is no mention of explicit contracts, lock-ins, or early-cancellation fees in the official terms, but the delayed or unclear cancellation process could act as a practical hurdle. Users should be aware that cancelling might not be instant or easy and may require contacting support or waiting for the deletion process, which can take up to 30 days after the request.
Before cancelling your Collectr - TCG Collector App subscription, keep in mind that you will lose access to several Pro membership features. These include unlimited card scanning, exclusive filters, detailed pricing data spanning over two years, and the ability to export your collection data. You will also lose your saved search history, custom profile backgrounds, the Collectr PRO app icon and badge, and exclusive partner perks. Additionally, any upcoming features like priority support and Broadcast DMs will no longer be available after cancellation.
- Username or email address associated with the Collectr account
- Access to the app store account (Apple ID or Google Play) used to purchase the subscription
- Type of subscription or membership (e.g., Collectr PRO)
- Payment method details (last four digits of card, if required for verification)
- Confirmation of subscription cancellation steps on the respective app store
- Billing cycle or renewal date (to know when charges may stop)
- Proof of purchase (if requested by customer support)
- Contact information for Collectr support if in-app or app store cancellation fails
We've actually written a step by step guide on how to get a refund from Collectr - TCG Collector App. Check it out!
The Easiest Way to Cancel Collectr - TCG Collector App
If you’re frustrated trying to cancel your subscription, membership, or bill from Collectr - TCG Collector App—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Collectr - TCG Collector App?
Collectr TCG Collector App charge descriptors could commonly appear as variations of: COLLECTR, COLLECTRAPP, COLLECTR.TCG, GETCOLLECTR, or GETCOLLECTR.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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