Credit Sage helps consumers repair their credit by disputing inaccuracies on credit reports such as collections, charge-offs, and late payments. They offer a free phone consultation and then handle the dispute process with creditors and credit bureaus on the consumer's behalf. Customers are billed fees outlined in a client agreement, which often includes an upfront fee plus ongoing monthly charges. Some reviews mention paying around $99-$100 per month, with mixed feedback on the clarity of billing and the effectiveness of the service. If someone sees a bill from Credit Sage, it's likely for these credit repair services. They allow cancellation anytime by calling their live concierge.
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Cancellation can be done anytime by calling a live concierge which is a direct and clear method, making it quite easy for consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Credit Sage subscription.
How to Cancel Credit Sage: Step by Step
If you purchased through Credit Sage directly:
- Call their live concierge at (855) 777-6580 for immediate assistance in canceling your subscription.
- Follow the prompts from the concierge to provide any necessary information related to your account.
- Request a confirmation email once your subscription is canceled.
If you need assistance, here's how you can get in touch with Credit Sage's support team.
Tips and Tricks for Getting a Credit Sage Refund
- Initiate cancellation in writing, ideally by email or mail to create a paper trail.
- Be very clear and firm in your language, explicitly stating you want to cancel and no further charges authorized.
- Record phone calls if possible when speaking with representatives to have proof of cancellation requests.
- If the company refuses or delays cancellation, escalate to a supervisor and restate your cancellation request.
- Keep dated copies of all communications and letters to dispute charges if needed.
- Cancel your payment method (card replacement) to stop unauthorized charges if company does not honor cancellation.
- Timing tip: Cancel as soon as possible to avoid recurring charges; some users mailed cancellation within three days as allowed by contract.
- Watch for companies giving the "runaround" with claims of ongoing paperwork; reiterate your cancellation unequivocally.
- In extreme cases, dispute charges with your bank if the company continues billing after cancellation requests.
Why Do People Request Refunds from Credit Sage
- Unauthorized or repeated charges: Customers report unexpected multiple withdrawals or ongoing charges even after requesting cancellations.
- Lack of results: Users express dissatisfaction when the service fails to repair or improve their credit reports as promised.
- Poor communication and support: Customers complain about no contact or follow-up from Credit Sage after payment.
- Billing disputes: Discrepancies between what was promised and actual charges lead to frustrations.
- Payment issues: Instances where payments made to collections were not reflected in credit reports.
- Confusion and disappointment: Some customers see paid items still showing as late, or disputes remaining unresolved.
- Perceived value for money: Some feel the results do not justify the cost charged by Credit Sage.
- Concerns about service legitimacy: Some users label the service a scam due to the above issues.
Credit Sage Refund Script
Script
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Dear Credit Sage, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Credit Sage Refund Policy
Credit Sage allows members to cancel their contract at any time. The easiest way to cancel is by calling their live concierge at (855) 777-6580 for prompt assistance.
The Easiest Way to Get a Credit Sage Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Credit Sage—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.