Can I Cancel Credit Secrets at Any Time?

Credit Secrets uses an automatic billing system after a free 14-day trial, charging $29.97 monthly. While you can cancel at any time by calling or emailing them, the cancellation process requires contacting customer service, which could be a hassle. There are no early cancellation fees or lock-in contracts, but be aware that the terms can be modified by the company with notice, and continued use after changes counts as acceptance.

Why Do People Cancel Credit Secrets?

Unexpected recurring monthly charges that continue even after attempting to cancel.Multiple unauthorized charges including double billing or charges higher than initially agreed.Non-delivery of promised products such as the physical book that was paid for but never received.Lack of clear or easy cancellation process, leading to frustration and inability to stop payments.Perceived deceptive or misleading sales tactics, including upselling without clear consent.Poor customer service and no response to refund or cancellation requests.Services not as described or ineffective, leading customers to feel the product is a scam or unnecessary expense.Feeling financially exploited due to ongoing charges for services not used or wanted.

What Information Do I Need to Cancel Credit Secrets?

First Name Last Name Phone Number Email Address Username Password Billing Address City State/Province/Region ZIP/Postal Code Country Reason for Cancellation Last 4 Digits of Card Date of Last Charge Amount of Last Charge

What Should I Know Before Cancelling Credit Secrets?

Before cancelling your Credit Secrets subscription, be aware that once your membership is cancelled, you will lose access to all features and content they provide, including credit repair strategies and member-only resources. Cancellation requires contacting their support via email or phone, but some user reviews suggest difficulty in successfully cancelling and obtaining refunds. Consider whether you have completed all desired steps in your credit repair plan, as the service may involve multiple chargeable steps. Finally, ensure you understand the financial commitments fully, as cancellation may result in losing any ongoing support or updates from the service.

What is Credit Secrets's Cancellation Policy?

Credit Secrets membership can be canceled by calling their customer service at (877) 215-6015 and informing a live representative that you want to cancel your account. You will need to provide your account information, and it is recommended to ask if you will be charged again and keep the confirmation details of your cancellation.

Do I Need My Credit Secrets Password to Cancel?

To cancel your Credit Secrets subscription, you will need to provide several pieces of account information including your password when you contact customer service at (877) 215-6015. Password verification is part of the process to ensure your identity and cancel the subscription securely. If you need to reset your password, you can do so at this page: https://members.bigbudget.com/forgot-password-2. Having your password is important for a smooth cancellation process.

Can I Get a Refund from Credit Secrets?

We've actually written a step by step guide on how to get a refund from Credit Secrets. Check it out!

How to Cancel Your Credit Secrets Subscription (2026)

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Cancelling Credit Secrets requires calling a live agent, providing detailed personal and billing information, and confirming cancellation with the representative. While requiring a phone call and some specific information may be mildly inconvenient, the process is straightforward and does not involve excessive hurdles, making it relatively easy for most consumers.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Savings over 5 years from cancelling your $15/month subscription

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Credit Secrets subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Credit Secrets account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Credit Secrets online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.