The Ultimate Step by Step Guide to Cancelling an Empire Store Subscription or Membership (empirestore.com.br)
By
Bella K.
|
Published
August 12, 2025
|
Updated
August 13, 2025
Empire Store is an online shop that offers a variety of products, from electronics to home goods. They also have a subscription service that delivers items regularly, making it easier for you to get what you need without having to reorder every time. If you see a charge from them, it might be for a subscription you signed up for, which helps you save time and stay stocked up on your favorites.
Cancelling a subscription at Empire Store requires navigating their website, which may not be very intuitive. However, clear guidelines and customer service support are available to assist the user.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Empire Store subscription.
How to Cancel Empire Store: Step by Step
If you purchased through the Empire Store website:
Log in to your account on empirestore.com.br.
Go to the Account Settings section.
Select Subscriptions from the menu.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the active subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Activity from the top menu.
Find the transaction for your subscription to Empire Store.
Click on the Transaction to view details.
Select Manage Subscription.
Click on Cancel and confirm your choice.
Check for a cancellation confirmation email from PayPal.
If you purchased through a Credit Card:
Log in to your online banking app or website.
Navigate to the Payments or Transactions section.
Locate the payment to Empire Store.
Contact your bank’s customer service for assistance in canceling recurring payments.
Provide necessary details to the representative, including your account information and the subscription details.
Request confirmation of the cancellation.
If you purchased through an App Store (iOS):
Open the Settings app on your device.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and select the Empire Store subscription.
Tap Cancel Subscription and confirm.
Check for a confirmation email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon at the top right.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the Empire Store subscription and tap on it.
Select Cancel Subscription and confirm.
Check for a confirmation email from Google Play.
How to Contact Empire Store
If you need assistance, here's how you can get in touch with Empire Store's support team.
Gather Information: Have your account details and any relevant subscription information ready before you contact customer service.
Contact Them Early: Call during off-peak hours (early morning or late evening) to avoid long wait times.
Be Polite but Firm: Start the conversation politely but clearly state your intention to cancel without ambiguity.
Ask for a Supervisor: If the representative isn’t helpful, request to speak to a supervisor as they often have more authority to expedite cancellations.
Leverage Their Offers Against Them: If you receive a retention offer via email or a sale ad, mention it and negotiate a better deal or your reason for cancellation.
Document Everything: Keep track of whom you spoke to, the date, and time, and take notes on the conversation for your records.
Use Social Media: Sometimes a public tweet or message on platforms like Twitter can get quick responses and lead to a resolution.
Timing Matters: Try to cancel just before your billing cycle to avoid further charges, and mention financial difficulties to expedite the process.
Check for Automatic Renewals: If you were enrolled in an automatic renewal plan, explicitly state this to ensure they address it during cancellation.
Consider Online Chat: Utilize live chat options for quicker responses and sometimes more straightforward cancellation processes.
Why Do People Request Refunds from Empire Store
High costs: Members feel the subscription is too expensive.
Lack of value: The products or services are not meeting expectations.
Usage frequency: Members are not using the subscription enough to justify the cost.
Changes in needs: Personal circumstances have changed and they no longer need the service.
Customer service issues: Poor support experiences have led to dissatisfaction.
Quality of products: Concerns over the quality and reliability of items purchased.
Better alternatives: Competitors offering better prices or services.
Billing problems: Incorrect charges or billing errors have caused frustration.
Auto-renewal: Surprise auto-renewal policies catching members off guard.
Inconvenience: Difficulty in navigating the website or ordering process.
Empire Store Refund Script
Script
Copy
Dear Empire Store, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Empire Store Refund Policy
Empire Store allows members to cancel their subscriptions at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, preventing any further charges. To ensure a smooth cancellation process, users are encouraged to initiate cancellation at least 24 hours before the next billing date.
The Easiest Way to Get a Empire Store Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Empire Store—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Empire Store may implement tactics like requiring multiple steps for cancellation or promoting the idea of a cooling-off period, which can delay your ability to unsubscribe. Additionally, read the fine print for any hidden fees associated with early cancellation or terms that might lock you into a longer commitment. Always double-check their policy to avoid unexpected charges.
High costs: Members feel the subscription is too expensive.
Lack of value: The products or services are not meeting expectations.
Usage frequency: Members are not using the subscription enough to justify the cost.
Changes in needs: Personal circumstances have changed and they no longer need the service.
Customer service issues: Poor support experiences have led to dissatisfaction.
Quality of products: Concerns over the quality and reliability of items purchased.
Better alternatives: Competitors offering better prices or services.
Billing problems: Incorrect charges or billing errors have caused frustration.
Auto-renewal: Surprise auto-renewal policies catching members off guard.
Inconvenience: Difficulty in navigating the website or ordering process.
Account Email Address
Order Number
Subscription Type
Account Password
Billing Information
Reason for Cancellation
Confirmation of Cancellation
Contact Information
Before cancelling your Empire Store subscription, be aware that you will lose access to exclusive discounts, promotional offers, and the ability to earn loyalty points which can be redeemed later. Additionally, any active orders or subscriptions linked to your account may be affected, so it's wise to check their status. Keep in mind that cancelling may also impact access to any personalized content or services associated with your membership. Lastly, review the cancellation policy for any potential fees or notice periods that could apply.
Empire Store allows members to cancel their subscriptions at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, preventing any further charges. To ensure a smooth cancellation process, users are encouraged to initiate cancellation at least 24 hours before the next billing date.
Yes, you'll need your password to cancel your subscription on Empire Store (empirestore.com.br). If you've forgotten your password, you can easily reset it by visiting [this link](https://empirestore.com.br/forgot-password). Once you've reset your password, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Empire Store subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Empire Store account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Empire Store online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Empire Store EMPIRESTORE EMPIRE STORE BR ES EMPIRE EmpireStore.com.br Empire Store Online EMPIRE STORE PURCHASE
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
