The Ultimate Step by Step Guide to Cancelling a Factor Meals Subscription or Membership (factormeals.ca)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
Factor Meals is a meal delivery service that offers fully prepared, nutritious meals right to your door. You can choose from a variety of options to fit your dietary preferences, and they come ready to eat—no cooking needed! By subscribing, you get regular deliveries that keep your meals fresh and convenient, which is great for busy lifestyles. If you've noticed a charge from them, it likely means you've enrolled in their subscription service to receive these tasty meals regularly.
Canceling a subscription to Factor Meals is relatively straightforward, involving a few steps on their website or app. However, users may encounter some minor frustrations if they don't remember their login details or if there are unexpected prompts.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Factor Meals subscription.
How to Cancel Factor Meals: Step by Step
If you purchased through FactorMeals.ca:
Go to factormeals.ca and log in to your account.
Navigate to the Account Settings by clicking on your profile icon located at the top right corner.
Select Subscriptions from the menu options.
Under the Current Subscription section, find the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
You should receive a confirmation email about the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top of the screen.
Select Subscriptions.
Find and tap on the Factor Meals subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store on your Android device.
Tap on the Menu icon (three horizontal lines) at the top left corner.
Select Subscriptions.
Find the Factor Meals subscription.
Tap on the subscription and select Cancel Subscription.
Follow the instructions to complete the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Gear Icon to access Settings.
Select Payments from the top menu.
Under Manage Automatic Payments, find and select Factor Meals.
Click on Cancel to stop future payments.
Confirm the cancellation in the pop-up message.
How to Contact Factor Meals
If you need assistance, here's how you can get in touch with Factor Meals's support team.
Contact customer service via live chat for faster response times compared to email.
Be polite but assertive in your communication; express your desire to cancel upfront.
Ask for a supervisor if the representative is unhelpful; sometimes escalation speeds up the process.
Use cancellation language that highlights any dissatisfaction, like "I'm not satisfied" or "the service isn't meeting my needs" to prompt quicker action.
Timing matters; contact them right before your next billing date to prevent being charged for another cycle.
Document everything; keep a record of your communications and confirmation numbers for reference.
Check for retention offers; sometimes they provide discounts or promotions to keep you as a customer.
Try multiple channels; if you don't get a response through one method, switch to another (phone, email, social media).
Monitor your account; after cancellation, keep an eye on your bank statements to ensure no unauthorized charges occur.
Share your experience in forums or on social media; companies often respond to public feedback quickly.
Why Do People Request Refunds from Factor Meals
High cost: Many find the meal service too expensive for their budget.
Lack of variety: Customers may feel the meal options are limited or repetitive.
Dietary preferences: Some people might have changing dietary needs that the service doesn't accommodate.
Quality issues: Concerns about the freshness or quality of the meals can prompt cancellations.
Convenience: Users may prefer cooking at home or find the service inconvenient.
Portion sizes: Some may find the portion sizes too small or too large.
Delivery problems: Issues with timely deliveries can lead to frustration.
Changed lifestyle: Shifts in personal circumstances, such as moving or changes in schedule.
Unsatisfactory customer service: Negative experiences with support can cause cancellations.
Health issues: Changes in health may necessitate a different approach to meals.
Factor Meals Refund Script
Script
Copy
Dear Factor Meals, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Factor Meals Refund Policy
Factor Meals allows members to cancel their subscription at any time by accessing their account settings before the next billing cycle. If a cancellation is made after the order cutoff time, members may still receive and be charged for their next delivery. It's recommended to check the specific account details for any potential terms or conditions.
The Easiest Way to Get a Factor Meals Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Factor Meals—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Factor Meals may implement tactics like requiring a notice period for cancellations or burying the cancellation option within their website. Some subscriptions could also have lock-in periods or early-cancellation fees that aren't immediately obvious. Always read the terms carefully to avoid unexpected charges.
High cost: Many find the meal service too expensive for their budget.
Lack of variety: Customers may feel the meal options are limited or repetitive.
Dietary preferences: Some people might have changing dietary needs that the service doesn't accommodate.
Quality issues: Concerns about the freshness or quality of the meals can prompt cancellations.
Convenience: Users may prefer cooking at home or find the service inconvenient.
Portion sizes: Some may find the portion sizes too small or too large.
Delivery problems: Issues with timely deliveries can lead to frustration.
Changed lifestyle: Shifts in personal circumstances, such as moving or changes in schedule.
Unsatisfactory customer service: Negative experiences with support can cause cancellations.
Health issues: Changes in health may necessitate a different approach to meals.
Email address associated with the account
Account password for verification
Subscription plan details (e.g., meal plan type)
Order number for specific orders, if applicable
Cancellation reason (optional, may be required)
Billing details (e.g., last transaction date)
Contact information for customer support
Any promotional codes used during signup
Instructions or guidelines from Factor Meals regarding cancellation
Before cancelling your Factor Meals subscription, be aware that you will lose access to weekly meal deliveries tailored to your dietary preferences. Additionally, you might miss out on exclusive promotions or discounts available only to active members. It's also important to check if you have any remaining credits or promotional offers that may be forfeited upon cancellation. Lastly, consider that your saved meal preferences and previous order history may not be retrievable if you decide to resubscribe later.
Factor Meals allows members to cancel their subscription at any time by accessing their account settings before the next billing cycle. If a cancellation is made after the order cutoff time, members may still receive and be charged for their next delivery. It's recommended to check the specific account details for any potential terms or conditions.
To cancel your Factor Meals subscription, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it by visiting [this link](https://factormeals.ca/reset-password). Unfortunately, unlike some services that offer support without authentication, you must have access to your account for cancellation.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Factor Meals subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Factor Meals account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Factor Meals online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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