Hungryroot is a service that helps you by creating personalized meal plans and delivering groceries right to your door. They use a SmartCart™ technology that automatically fills your cart based on your food preferences and past orders, making it easy and quick to eat healthy without the hassle of planning and shopping. You get charged per serving and can customize your deliveries, with options to skip a week or cancel anytime, so it's flexible. Plus, they offer discounts on your first order and free shipping over $70.
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The cancellation process for Hungryroot subscription is fairly straightforward with clear steps provided both on the app and desktop. It requires navigating through account settings and confirming cancellation reasons multiple times, which adds minor complexity but remains manageable for most users.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Hungryroot subscription.
How to Cancel Hungryroot: Step by Step
If you purchased through hungryroot.com:
- To cancel your subscription:
- For app/mobile:
- Tap the Profile icon at the bottom.
- Choose Account Settings.
- Scroll down and tap Account Details.
- Tap Cancel Account.
- Follow the prompts to continue the cancellation process, including picking reasons for canceling.
- You will receive a confirmation email after the cancellation.
- For desktop:
- Click your name at the top right and then click Settings.
- Scroll down and click Account Details.
- Click Cancel Account.
- Follow the same prompts as the mobile process to complete the cancellation.
- You will receive confirmation via email after cancellation.
Tips & Tricks for Canceling Hungryroot
- Act quickly before the cutoff time (7PM EST or 4PM PT Monday/Thursday) as orders are mass processed immediately after.
- Email customer service immediately after missing the cancellation window; some users have successfully canceled orders by emailing soon after cutoff and received refunds.
- Cancel items from your cart and submit cancellation requests via multiple channels (text, support chat, Contact Us chat) simultaneously for quicker response.
- Retain email documentation of all cancellation attempts to support your case if disputes arise.
- Use the dedicated text number #856-222-5704 with your order number for faster communication.
- Be persistent and escalate if necessary, as response times can vary from immediate to several days.
- Don't rely solely on automated customer service chatbots; directly contacting support or emailing can yield better results.
- Try to cancel before order finalization, as the system finalizes orders at specified times making it impossible to cancel afterward.
- If you miss canceling your current order, consider pausing future deliveries instead of outright cancellation.
Hungryroot Customer Service Info
If you need assistance, here's how you can get in touch with Hungryroot's support team.
Cancel Hungryroot Script
Script
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Hello Hungryroot Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to some recent changes in my dietary preferences, I am unable to continue with my meal delivery plans at this time. I appreciate the service I have received but believe that cancelling is the best decision for me at the moment.
Thank you for your assistance with this matter. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Hungryroot allows subscribers to cancel their membership anytime via their Account settings on the app or desktop. Prior to cancellation, users can also pause their subscription for up to 8 weeks if they just need a break. Cancellations or changes must be made before 7pm ET (4pm PT) on the Monday or Thursday before the next delivery, and users receive an email confirmation once the cancellation is complete.
To cancel your Hungryroot subscription, you do need to log into your account which implies knowing your password, but the cancellation steps themselves do not explicitly mention needing to re-enter your password. You can cancel your subscription through the app or desktop by navigating to Account Settings or Account Details and following the prompts. If you have forgotten your password, you can reset it here: https://support.hungryroot.com/hc/en-us/articles/360012592233-I-forgot-my-password. This link provides an easy way to recover your password so you can access your account and manage your subscription.
- Too Expensive - Cost can be $65–$100+ weekly, especially for families or tight budgets.
- Not Enough Variety - Some users find the meal selection repetitive or not suited to taste preferences long-term.
- Lifestyle Changes - Traveling, switching to in-person grocery shopping, or cooking less can make the service unnecessary.
- Unsatisfactory Experience - Issues like inconsistent food quality, missing items, or late deliveries cause frustration.
- Unpredictable Delivery Times - Varying delivery days and times week to week complicate meal planning.
- Poor Customer Service - Lack of effective customer support and reliance on chatbots cause dissatisfaction.
- Delivery Issues - Delays, missing ingredients, and fulfillment center problems are common complaints.
- Delivery Reliability Dependence on Location - Delivery quality can vary greatly depending on the driver and geographical area.
- Difficulty Canceling - Many users report trouble with cancellation processes, sometimes involving continuing charges even after attempting cancellation.
Hungryroot allows you to cancel your subscription at any time via your Account page or by contacting their support email. However, be aware that if your order is already marked as "Processed" on your account, that subscription period cannot be canceled. Cancellations must be made before 7:00 pm ET on the renewal date for them to apply to the next order cycle, otherwise, you will be charged for the upcoming subscription. There are no early cancellation fees or long-term contracts, but you are responsible for any subscription charges processed before cancellation.
Before cancelling your Hungryroot subscription, note that you can pause your subscription for up to 8 weeks if you just need a break, which might be a better option if you plan to come back soon. Changes including cancellation should be made before 7pm ET (4pm PT) on the Monday or Thursday before your next delivery to avoid being charged for an upcoming order. Once you cancel, you will lose access to your curated meal and grocery deliveries, and any benefits included with your subscription. Cancellation can be done via the app, mobile browser, or desktop, and you'll receive a confirmation email after cancelling.
- Account login credentials (email address and password associated with your Hungryroot account)
- Full name as registered on the account
- Email address associated with your Hungryroot account
- Phone number (if used on file with your account)
- Last 4 digits of the card used for billing (may be requested)
- Reason for cancelling (optional, but typically requested during cancellation steps)
- Ability to access "Account Settings" and "Account Details" from within the app or website
- Timely cancellation request (before 7pm ET/4pm PT on the Monday or Thursday prior to your next delivery)
- Optional feedback (feedback box may be presented at time of cancellation)
- Email access to receive confirmation of cancellation
We've actually written a step by step guide on how to get a refund from Hungryroot. Check it out!
The Easiest Way to Cancel Hungryroot
If you’re frustrated trying to cancel your subscription, membership, or bill from Hungryroot—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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