FYE VIP offers a Backstage Pass membership where you get cool perks like 10% off regular purchases, 20% off on your birthday, and special deals on concert tickets and more. It costs $11.99 per month with a one-month free trial and bills directly to your credit card. There's also a Platinum option that renews yearly for $25, with similar discounts. So if you see charges from them, it's probably for this subscription giving you those shopping and event benefits.
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Canceling FYE VIP subscription requires contacting customer service via phone, email, or mail with your account details. The process is straightforward but requires careful preparation and follow-up to confirm cancellation, resulting in a low difficulty score.
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How to Cancel FYE VIP: Step by Step
If you purchased through FYE VIP website:
- Gather your information: Have your membership number, billing address, and email ready.
- Contact customer service:
- Phone: Call 1-877-351-2131 or 1-866-766-0251 (for Spanish assistance).
- Email: Send a cancellation request to service@fyevip.com.
- Mail: Send requests to FYE Backstage Pass VIP, P.O. Box 41248, Nashville, TN 37204-12483.
- Request membership cancellation: Include your name, account number, contact information, and billing address in your cancellation request. Try to cancel before your next billing date to avoid charges.
- Confirm cancellation: Verify with customer service within 3-5 business days and request written confirmation of your cancellation.
- Monitor billing: Check your accounts for any remaining charges related to your FYE membership to ensure no further charges occur.
- Review membership terms and cancellation policies: Understand the terms, including any fees or penalties before submitting your cancellation request.
Tips & Tricks for Canceling FYE VIP
- Email service@fyevip.com with your membership number and request cancellation; expect cancellation confirmation next day.
- If unsure of membership number, search your email inbox for "Fye Backstage Pass Vip" to find it.
- Call customer service at 1-877-351-2131, enter membership ID and name. If agent resists, mention disputing charge with your bank as unauthorized payment to prompt cancellation and refund.
- Press random numbers if you don’t know membership number to try to get connected to agent.
- Ask for confirmation email of cancellation, but some agents may refuse; monitor account online to confirm cancellation.
- Cancel after 48 hours of activation to ensure discounts or benefits have been applied, to avoid losing perks.
- Be firm and persistent if initial cancellation requests are denied or resisted.
- Avoid cancelling in physical stores; staff often say they cannot cancel memberships there.
- If all else fails, consider cancelling your card or contacting your bank to block future payments.
FYE VIP Customer Service Info
If you need assistance, here's how you can get in touch with FYE VIP's support team.
Cancel FYE VIP Script
Script
Copy
Hello,
I hope this message finds you well. I would like to request the cancellation of my FYE VIP subscription. Due to recent changes in my personal circumstances, I am unable to continue with the membership at this time.
Thank you for your assistance in processing this cancellation. I appreciate your help and look forward to confirming that my subscription has been successfully terminated.
Best regards,
Frequently Asked Questions
FYE VIP membership can be cancelled at the FYE store where it was purchased; full refunds are only available if cancellation is requested within the same day of purchase with a receipt. After that day, membership fees are non-refundable and partial refunds are not provided. To cancel, you can also contact their customer service, but refunds beyond the same-day cancellation policy are not granted.
To cancel your FYE VIP subscription at fyevip.com, you do not necessarily need your password. You can cancel by contacting their customer service via a web form, phone, or email. For the web form cancellation, you provide your account information without needing to log in; you can use https://www.fyevip.com/contactUs to submit your cancellation request. Alternatively, you can call 1-877-351-2131 or email service@fyevip.com with your account details. So, a password is not required for cancellation if you have the other account details handy.
- Financial constraints
- Dissatisfaction with offered services
- Change in personal interests
- Membership fees outweigh benefits for infrequent visitors
- Automatic renewals unless manually canceled
- Difficulty contacting customer support
- Feeling of having exhausted the offerings
- Repeated email reminders about auto-renewal prompting cancellation
- Regret after canceling, wishing to have used the service more
You can cancel your FYE VIP membership at any time without any contract lock-ins or early cancellation fees. However, cancellation requires contacting customer service via phone, email, or mail with your membership details, and you must ensure you cancel before the next billing date to avoid further charges. It's important to confirm cancellation with customer service and monitor your billing statements to avoid unexpected charges after cancellation.
Before cancelling your FYE VIP subscription, be aware that you will lose access to exclusive content, discounts, and special membership benefits. This includes perks like early access to sales, priority seating for concerts and events, special merchandise offers, unique photo opportunities, early entry into venues, and invitations to exclusive afterparties or special events. You should also prepare essential information such as your membership number and billing details before cancelling by phone, email, or mail. It's important to confirm your cancellation with customer service within a few days to avoid unexpected charges on your billing statements.
- Name on the account
- Membership or account number
- Email address associated with the account
- Billing address
- Contact information (such as phone number if requested)
We've actually written a step by step guide on how to get a refund from FYE VIP. Check it out!
The Easiest Way to Cancel FYE VIP
If you’re frustrated trying to cancel your subscription, membership, or bill from FYE VIP—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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