GB News offers a membership subscription service with three monthly plans: Basic at £5, Supporter at £10, and VIP at £20. Each plan gives you access to exclusive content like behind-the-scenes videos, special analysis, and early access to events. You can pay monthly or annually (with a 10% discount for annual payments), and your payment is collected each month on about the same date. If you want to cancel, you can do so anytime by emailing them, but refunds are only available if you cancel within 14 days of signing up or renewing annually.
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The cancellation process for GB News requires the user to send an email to community@gbnews.com for any subscription or membership cancellation. The user then has to wait for 7-10 working days for the cancellation to be processed, making the process moderately difficult and time-consuming compared to instant online cancellation options.
Estimated Time
On average, it takes
7 days
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minutes to cancel a GB News subscription.
How to Cancel GB News: Step by Step
If you purchased through GBNews.com:
- Email the support team at community@gbnews.com with a request to cancel your subscription.
- Include the necessary details in your email:
- Your full name
- Your account email address
- Subscription details or membership ID
- Any specific request regarding refunds, if applicable
- Submit your request and allow 7-10 working days for processing.
Tips & Tricks for Canceling GB News
- Call during off-peak hours early in the morning or late afternoon to avoid long hold times and get through faster.
- Be polite but firm when speaking to customer support to avoid resistance but show you mean to cancel.
- Escalate quickly ask to speak to a supervisor if the first agent resists cancellation.
- Use the exact cancellation phrase
- Keep records of call times, names, and cancellation confirmation numbers.
- If online cancellation is not available, try email, but note emails may bounce back.
- Block GB News notifications
- Consider temporarily pausing your payment method
- Check spelling carefully when emailing
- Follow up regularly
GB News Customer Service Info
If you need assistance, here's how you can get in touch with GB News's support team.
Cancel GB News Script
Script
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Dear GB News Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue my membership at this time.
I appreciate the service you've provided, but I feel this decision is necessary for me right now. Please confirm the cancellation and let me know if there are any steps I need to complete on my end.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
GB News members can cancel their subscription at any time by emailing community@gbnews.com, with processing taking 7-10 working days. They are entitled to a full refund only if they cancel within 14 days of initial sign-up or annual renewal; cancellations after this period do not qualify for a refund.
To cancel your GB News subscription, you need to email community@gbnews.com. There is no indication that you need your password to cancel your subscription, as the cancellation is handled via email. If you do need to reset your password for other reasons, you can do so at this URL: https://www.gbnews.com/password-reset. So, you can cancel your subscription without needing your password, making the process straightforward and accessible.
- Difficulty cancelling subscriptions: Customers report that GB News makes it hard or impossible to cancel their subscriptions through the website or bank.
- Unwanted ongoing charges: Money continues to be taken even after cancellation requests, frustrating users.
- Poor app and website performance: The app and website are described as slow and unreliable for a paid service.
- Discontent with content: Some users dislike the channel's content, including perceived spreading of problematic messages or biased perspectives.
- Marketing dissatisfaction: Complaints about aggressive marketing strategies including constant promotions and competitions.
- Negative public perception and boycott campaigns: GB News faces criticism and is targeted by campaigns accusing it of promoting misinformation or hate speech, which influences subscriber decisions.
- Complaints about controversial presenter statements: Ofcom received numerous complaints over comments made by GB News presenters, which can lead to subscription cancellations.
GB News allows you to cancel your membership at any time by emailing community@gbnews.com, but be aware that if you cancel after the initial 14-day period following registration or subscription renewal, you will not receive a refund. There are no mentions of contracts, lock-ins, or early cancellation fees, but you lose the right to a refund if cancelling beyond the 14-day window. So, the main pain point is the non-refundable nature after that 14-day period.
Before cancelling your GB News subscription or membership, it is important to know that you will lose access to all member-exclusive content and features immediately upon cancellation. You have the right to cancel within 14 days of initial sign-up or annual renewal for a full refund. Outside of this period, cancellations do not typically come with a refund. To cancel, you need to contact GB News by email at community@gbnews.com. If you have outstanding payments, GB News may suspend or terminate your membership until those are settled.
- Full name associated with the GB News account or membership
- Email address used for registration
- Membership or subscription type (if applicable)
- Account or membership ID/number (if provided by GB News)
- Billing details (last four digits of card or payment method, if appropriate and safe to provide)
- Request for cancellation (clear statement of intention to cancel)
- Effective date for cancellation or confirmation that it should be immediate
- Reason for cancellation (optional)
- Request for confirmation of cancellation (email or written response)
- Request for information about refunds or any outstanding balances (if applicable)
- Contact information for follow-up (phone number, if relevant)
We've actually written a step by step guide on how to get a refund from GB News. Check it out!
The Easiest Way to Cancel GB News
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What Are Some Alternatives to GB News?
GB NEWS, GB NEWS LIMITED, GB NEWS SUBSCRIPTION, GB NEWS PAYMENT, GB NEWS MEDIA
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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