Can I Cancel Gold's Gym at Any Time?

Gold's Gym typically requires a 30-day notice to cancel your month-to-month membership, which may include one final billing. If you have an installment plan, you cannot cancel during the initial term unless you move more than 25 miles away from the club or have a permanent disability verified by a physician, and in such cases, an early termination fee of $125 applies. Additionally, freezing your membership incurs a $15 monthly fee and requires advance notice. These terms create lock-ins and fees that may prevent immediate cancellation and should be carefully considered.

Why Do People Cancel Gold's Gym?

Difficulty canceling memberships due to unresponsive staff and complicated cancellation policies.Billing issues with continuous charges even after attempting to cancel.Membership lock-ins with contracts that make it hard to get out without penalties.Poor gym facilities or services leading to dissatisfaction.Medical reasons requiring cancellation of membership, sometimes causing disputes.Relocation making it impractical to continue the membership.Long processing times for cancellations, resulting in being charged for extra months.Forced to pay cancellation fees even when justified reasons for cancellation exist.

What Information Do I Need to Cancel Gold's Gym?

Membership agreement or contractMembership ID or member numberValid photo IDWritten cancellation request or form (if canceling by mail or in person)Contact information (name, phone number, address, email)Proof of address (may be required in some cases)Reason for cancellation (only needed in some situations, such as medical or relocation exceptions)Proof of disability (if canceling due to medical reasons)Proof of moving more than 25 miles away (if canceling before contract end)Online account access credentials (if canceling online via MyiClubOnline.com)Awareness of required notice period (usually at least 30 days prior to desired cancellation date)Knowledge of potential termination or final billing fees (e.g., $125 fee or last month’s payment may apply)

What Should I Know Before Cancelling Gold's Gym?

Before cancelling your Gold's Gym membership, it's important to know that cancellation usually requires a 30-day notice period. If you have a 12-month contract and cancel early, there's typically an early termination fee (which can be around $149). When you cancel, you will lose access to all gym facilities and services included with your membership, such as access to equipment, classes, and any Kids Club services if applicable. Additionally, billing may continue for a short final period as per the cancellation terms, so be sure to confirm the exact billing cutoff with your specific location.

What is Gold's Gym's Cancellation Policy?

Gold's Gym requires members to submit a termination form to cancel their membership. If canceling a 12-month plan before completing the initial term, a $149 early termination fee applies, and members must pay all past dues and fees. Membership continues for 30 days after cancellation submission, during which members may still use the facilities; dues are drafted bi-weekly, and accounts on freeze must be unfrozen before termination.

Do I Need My Gold's Gym Password to Cancel?

To cancel your Gold's Gym subscription, you may not explicitly need your password if you're canceling in person or via mail, but if you want to cancel online, you will need to sign into your account on MyiClubOnline.com, which requires your login credentials including your password. If you don't remember your password, you can reset it at https://members.goldsgym.com/forgotpassword. Cancellation policies vary by location, so check your contract for specific instructions.

Can I Get a Refund from Gold's Gym?

We've actually written a step by step guide on how to get a refund from Gold's Gym. Check it out!

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How To Cancel Your Gold's Gym Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on November 23, 2025

6 min read

Difficulty

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Easy Medium Very Hard

Cancellation can be done online for certain locations but others require contacting the home gym directly, which adds complexity. There are specific requirements like membership agreement number, potential fees, and adherence to notification periods, making the process moderately difficult.

Estimated Time

On average, it takes 00 30 minutes to cancel a Gold's Gym subscription.

How to Contact Gold's Gym

If you need assistance, here's how you can get in touch with Gold's Gym's support team.

Phone

(888) 827-9262

goldsgymshop@brands-fashion.com

Site

https://shop.goldsgym.com/pages/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Gold's Gym subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Gold's Gym account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Gold's Gym online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.