The Ultimate Step by Step Guide to Cancelling a Ground News Subscription or Membership (ground.news)
By
Bella K.
|
Published
August 10, 2025
|
Updated
August 11, 2025
Ground News is a platform that helps you stay informed by providing news from different sources all in one place. They offer a unique service that shows how various outlets cover the same stories, helping you see different perspectives. If you signed up for a subscription, that's why you might see a billing notice, as it gives you access to additional features like in-depth analysis and ad-free browsing. It's a great way to get a well-rounded view of the news!
Cancelling a subscription to Ground News requires navigating through their website or app, which can be somewhat confusing. However, the option to cancel is generally accessible, making it easier than more complicated subscription services.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Ground News subscription.
How to Cancel Ground News: Step by Step
If you purchased through the Ground News website:
Go to the Ground News website and log in to your account.
Click on your profile icon in the top right corner.
Select Account Settings from the dropdown menu.
Navigate to the Subscriptions section.
Find the subscription plan you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top of the screen.
Select Subscriptions.
Find and tap on your Ground News subscription.
Tap on Cancel Subscription.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find the Ground News subscription in the list.
Tap on it and select Cancel Subscription.
Follow any additional prompts to confirm cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon in the upper right corner.
Select Payments from the menu.
Under Manage Automatic Payments, find Ground News.
Select the subscription and click on Cancel.
Confirm the cancellation as instructed.
How to Contact Ground News
If you need assistance, here's how you can get in touch with Ground News's support team.
Contact Customer Support Early: Reach out during business hours to avoid delays.
Be Polite but Firm: Use a respectful tone, but clearly state you want to cancel.
Use Direct Language: Say "I want to cancel my subscription" instead of asking if it’s possible.
Ask for Confirmation: Ensure you receive an email or message confirming your cancellation.
Escalate if Necessary: If the first representative can't help, request to speak to a manager.
Timing Matters: Call right before your billing cycle ends to avoid being charged again.
Document Everything: Keep a record of all communications in case of future disputes.
Seek Billing Issues: Mention a problem with your billing if you encounter resistance.
Use Social Media: Post on their social channels if you're not getting help through traditional routes.
Feedback and Surveys: Fill out any post-cancellation surveys to express your dissatisfaction.
Why Do People Request Refunds from Ground News
Cost concerns - The subscription fee is perceived as too high.
Lack of usage - Users are not utilizing the service enough to justify the cost.
Content dissatisfaction - The content does not meet their expectations or interests.
Subscription fatigue - Users feel overwhelmed by multiple subscriptions.
Technical issues - Problems with the app or website functionality.
Changing priorities - Life changes lead to a shift in media consumption habits.
Better alternatives - Users find other news sources or subscription services more appealing.
Infrequent updates - Users expect more frequent news updates and coverage.
Unwanted notifications - Overly aggressive marketing or notification emails.
Privacy concerns - Fear of data collection practices and personal information security.
Ground News Refund Script
Script
Copy
Dear Ground News, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Ground News Refund Policy
Ground News allows members to cancel their subscription at any time through their account settings. Upon cancellation, users retain access to premium features until the end of the current billing cycle, and no further charges will be applied thereafter.
The Easiest Way to Get a Ground News Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Ground News—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Ground News, as they may employ tactics such as requiring feedback before cancellation or offering discounts to retain you, which can delay the process. Always check the terms for any stipulations on early termination fees or minimum commitment periods, as you might find unexpected hurdles when trying to cancel your subscription.
Cost concerns - The subscription fee is perceived as too high.
Lack of usage - Users are not utilizing the service enough to justify the cost.
Content dissatisfaction - The content does not meet their expectations or interests.
Subscription fatigue - Users feel overwhelmed by multiple subscriptions.
Technical issues - Problems with the app or website functionality.
Changing priorities - Life changes lead to a shift in media consumption habits.
Better alternatives - Users find other news sources or subscription services more appealing.
Infrequent updates - Users expect more frequent news updates and coverage.
Unwanted notifications - Overly aggressive marketing or notification emails.
Privacy concerns - Fear of data collection practices and personal information security.
Account Email Address used for the subscription
Password for account access
Subscription Plan details (e.g., monthly or yearly)
Payment Method on file (credit card, PayPal, etc.)
Last Transaction Date or billing cycle information
Confirmation Number for the subscription
Customer Support Contact information
Any Promotional Codes or discounts applied
Terms and Conditions related to cancellation
Documentation of prior communications with support (if applicable)
Before canceling your Ground News subscription, be aware that you will lose access to personalized news coverage, the ability to track media bias, and exclusive analysis features. Additionally, any saved articles or curated news feeds you’ve set up will no longer be available. Ensure you've downloaded any important content you wish to keep, and consider whether you'll miss the advanced filtering that helps you explore diverse perspectives on current events.
Ground News allows members to cancel their subscription at any time through their account settings. Upon cancellation, users retain access to premium features until the end of the current billing cycle, and no further charges will be applied thereafter.
To cancel your subscription with Ground News, you will need your account password. If you've forgotten your password, you can reset it using this link: [Reset Password](https://ground.news/reset-password). Having access to your password ensures a smooth cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Ground News subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Ground News account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Ground News online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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