Hilton Honors is a loyalty program that lets you earn points when you stay at Hilton hotels. These points can be used for free nights, special perks, and exclusive offers. If you signed up, you might see charges related to membership fees or for special subscription services that boost your points earning. It’s a great way to get rewards for your hotel stays!
Cancelling a Hilton Honors membership requires navigating the website or contacting customer service, which can be somewhat cumbersome. The process is straightforward but may take longer if you encounter obstacles or need assistance.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Hilton Honors subscription.
How to Cancel Hilton Honors: Step by Step
If you purchased through hiltonhonors.com:
Go to hiltonhonors.com.
Click on the Sign In button in the top right corner.
Log in with your Hilton Honors account credentials.
Once logged in, navigate to your Account Settings.
Locate the section labeled Membership Status.
Click on Cancel Membership.
Follow the on-screen prompts to complete the cancellation process.
If you purchased through Apple:
Open the App Store on your device.
Tap on your profile icon in the top right corner.
Select Subscriptions.
Find your Hilton Honors subscription.
Tap on Cancel Subscription at the bottom of the screen.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find your Hilton Honors subscription.
Tap on Cancel subscription.
Follow the prompts to confirm cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon in the top right corner.
Select Payments from the menu.
Click on Manage automatic payments.
Find and select the Hilton Honors subscription.
Click on Cancel and confirm the cancellation.
If you purchased through a third-party vendor:
Contact the third-party vendor's customer support directly.
Request cancellation of your Hilton Honors subscription.
Follow their specific instructions for cancellation.
How to Contact Hilton Honors
If you need assistance, here's how you can get in touch with Hilton Honors's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
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Loss if you keep paying
-$0
$800
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Tips and Tricks for Getting a Hilton Honors Refund
Call Customer Service instead of using online chat for a more personal approach.
Be Polite but firm; friendly conversations can yield better results.
Use Specific Language; mention you want to "cancel your membership" clearly.
Ask for a Supervisor if the initial representative can't help; escalation often leads to better outcomes.
Call During Off-Peak Hours (early morning or late evening) to avoid long wait times.
Prepare your Account Information in advance for quicker processing.
Emphasize Recent Experiences if you had a negative experience that influenced your decision.
Be Ready to Negotiate; they may offer discounts or promotions to keep you.
Document Everything; keep notes of who you spoke to, dates, and any confirmation numbers.
Request Confirmation via email to ensure there are no future charges.
Monitor Your Bank Statements after cancellation to catch unauthorized charges promptly.
Use Social Media to voice your concerns; public posts can escalate issues quickly.
Know Your Rights regarding cancellation; be aware of what you are entitled to.
Consider Timing; cancel near the end of your billing cycle if possible to avoid added charges.
Why Do People Request Refunds from Hilton Honors
Unexpected fees added to membership costs.
Limited availability of rewards and benefits.
Lack of satisfactory customer service experiences.
Changes in travel habits leading to less need for hotel stays.
Increased competition from other loyalty programs.
Boredom with the program's offerings.
Difficulty in earning points or redeeming rewards.
Travel plans cancelled or altered significantly.
Personal financial constraints impacting budget.
Relocation to an area with fewer Hilton properties.
Hilton Honors Refund Script
Script
Copy
Dear Hilton Honors, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Hilton Honors
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Hilton Honors Refund Policy
Hilton Honors membership is free and can be canceled at any time by logging into your account and selecting the option to cancel. If you choose to cancel, any accrued points may be forfeited, and you will lose access to member benefits immediately.
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The Easiest Way to Get a Hilton Honors Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Hilton Honors—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
While Hilton Honors memberships can generally be maintained without a formal contract, keep an eye out for any promotional offers that might come with certain conditions or expiration dates. Additionally, changes in terms can occur, so always read the fine print before cancelling to avoid any unexpected fees or loss of points. If you're cancelling due to dissatisfaction, note that rejoining later might not grant you the same benefits or status.
Unexpected fees added to membership costs.
Limited availability of rewards and benefits.
Lack of satisfactory customer service experiences.
Changes in travel habits leading to less need for hotel stays.
Increased competition from other loyalty programs.
Boredom with the program's offerings.
Difficulty in earning points or redeeming rewards.
Travel plans cancelled or altered significantly.
Personal financial constraints impacting budget.
Relocation to an area with fewer Hilton properties.
Account Number
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Phone Number
Member ID
Subscription Type
Cancellation Reason
Last Payment Date
Billing Information
Access to User Account
Confirmation of Cancellation Request
Before you cancel your Hilton Honors membership, be aware that you'll lose access to exclusive member benefits, such as discounted room rates, complimentary breakfast offers, and the ability to earn points for free nights. Your accumulated points will expire after 24 months of inactivity, so consider using them before cancellation. Additionally, if you have an ongoing promotion or elite status, you may forfeit those perks, which could affect future travel experiences. Make sure to review any pending reservations linked to your account, as cancellation could impact your travel plans.
Hilton Honors membership is free and can be canceled at any time by logging into your account and selecting the option to cancel. If you choose to cancel, any accrued points may be forfeited, and you will lose access to member benefits immediately.
To cancel your Hilton Honors subscription, you will need to log in to your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting the following link: https://hiltonhonors.com/reset-password. If you prefer not to use the online method, you can also contact their customer support for assistance.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Hilton Honors subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Hilton Honors account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Hilton Honors online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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