InterracialCupid is a dating site that helps singles find interracial relationships locally or internationally. You can join for free and browse profiles, but to send messages and communicate with matches, you need a paid subscription. They focus on making it easy and safe to connect with others, and if you get billed by them, it's likely for premium features like advanced messaging. They also have a refund policy if you face technical issues or haven't started using the service.
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The cancellation process is straightforward and can be done directly from the user's account page by navigating to 'My Account' then 'Billing' and clicking 'CANCEL' on auto-renewal. This simplicity and direct control make it relatively easy for consumers to cancel their subscription.
Estimated Time
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3 minutes
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minutes to cancel a InterracialCupid subscription.
How to Cancel InterracialCupid: Step by Step
If you purchased through InterracialCupid.com:
- Log in to your InterracialCupid account.
- Navigate to the Members Section.
- Click on Switch Off Membership to proceed with cancellation.
If you purchased through email or postal mail:
- Compose a written notice of termination.
- Send your termination notice to the following address:
- InterracialCupid.com
- Attn: Refund Request
- 416 EAST 85TH ST. 5A
- NEW YORK, NY, 10028, USA
If you are a California subscriber:
- Send a signed and dated cancellation notice via registered or certified mail.
- Ensure the cancellation is sent within three business days of subscription.
Tips & Tricks for Canceling InterracialCupid
- Send an email to customer support with a clear, signed, and dated statement requesting cancellation and refund.
- Use firm but polite language, emphasizing you have not used the service or initiated contact with other members.
- Threaten a chargeback
- Act promptly
- Document all communication
- Avoid aggressive or abusive language,
- Time your cancellation
- If subscribed via Apple or Google Play,
- Escalate by involving your payment provider
- Check forums and communities for updated user experiences
InterracialCupid Customer Service Info
If you need assistance, here's how you can get in touch with InterracialCupid's support team.
Cancel InterracialCupid Script
Script
Copy
Dear InterracialCupid Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. After giving it substantial thought, I have decided to discontinue my membership as I am currently not utilizing the service as I had anticipated.
I kindly ask that you process my cancellation at your earliest convenience and confirm that the cancellation has been completed. Thank you for your understanding and assistance.
Best regards,
[Your Name]
Frequently Asked Questions
InterracialCupid allows members to terminate their membership at any time, effective immediately upon notice, but membership fees are not refundable upon cancellation. Residents of certain US states have a special right to cancel within three business days of subscription for a full refund. Refunds are issued only if the member's account has technical issues, the site has been unavailable, or the member cancels before any contact with other members; there are no partial refunds for unused time once the service has been used.
To cancel your InterracialCupid subscription, you need to access your account and go to the "Billing" tab where you can click "CANCEL auto renew" to stop any further charges. You will need to log in to your account, which requires your password. If you don't remember your password, you can reset it at this URL: https://www.interracialdatingcentral.com/forgot. This way, you can regain access and manage your subscription easily.
- Scam and fake profiles: Users report the site has many fake or robotic profiles that mislead members.
- Financial loss and no refunds: Customers feel the platform is designed to "wipe out bank accounts" with no refund options available.
- Spam profiles and unwanted emails: Immediate appearance of spam profiles and continuous unwanted marketing emails annoy members.
- Paid membership restrictions: Essential features require paid membership, leading to dissatisfaction with forced payments.
- Profile deactivations: Some users experience their profiles being deactivated shortly after joining.
- Poor customer support: Difficulty getting assistance or rating the service adds to frustration.
- Overall poor service quality: Many feel the service is a ripoff with bad user experience.
InterracialCupid does allow you to cancel your subscription at any time, but there are some important pitfalls to be aware of. Refunds are only issued if you have not used the service or initiated/received contact with other members, and partial refunds for unused time are not provided once you start using the service. Additionally, there are no lock-in contracts or early cancellation fees, but cancellation must be handled through the site or customer support, and some users have reported difficulties or delays in getting refunds or stopping auto-renewals promptly.
Before cancelling your subscription on InterracialCupid, it's important to know that once your subscription expires, you will revert back to Basic Membership status. This means you will lose access to premium features, which likely includes advanced search options, messaging capabilities, and seeing who viewed your profile. However, your profile will still be active and visible to others even after the subscription is cancelled. Keep in mind that subscription fees are generally non-refundable based on their terms of use.
- Email address associated with your InterracialCupid account
- Login information (username and password) to access your account
- Access to the "My Account" and "Billing" tab from the website home page
- Knowledge of subscription details (current status, renewal date, membership tier)
- Option to click "CANCEL auto renew" or the "Switch Off Membership" link in the members' section
- If required: written notice of cancellation (for special cancellation requests by mail or email)
- If mailing a request: full name, address, signature, and date on the written cancellation notice
- If eligible for 3-day cooling-off in certain states: signed and dated cancellation notice sent by registered/certified mail to InterracialCupid's postal address
- Contact details for customer support (email: team@InterracialCupid.com, phone: +61 7 5571 1181, or online support form)
We've actually written a step by step guide on how to get a refund from InterracialCupid. Check it out!
The Easiest Way to Cancel InterracialCupid
If you’re frustrated trying to cancel your subscription, membership, or bill from InterracialCupid—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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