Knowt is an online study tool that helps you create notes and flashcards easily with the help of AI. They offer subscription plans called Ultra and Plus, which give you extra features like ad-free use, unlimited explanations, custom folders, and the ability to upload PDFs or lectures for AI to generate notes. You can pay either monthly at $14.99 or save money by paying yearly at $59.99 (which works out to $4.99 per month). So, if you see a charge from Knowt, it's probably from one of these subscriptions you signed up for to get the premium study features.
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The cancellation process is straightforward and can be done entirely through the settings menu by clicking 'Cancel Subscription' and submitting a reason. The steps are clearly outlined and require only a few clicks, making it very easy for a consumer to cancel their subscription.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a knowt subscription.
How to Cancel knowt: Step by Step
If you purchased through Knowt.com:
- Log in to your Knowt account.
- Navigate to the settings by clicking on your profile icon in the bottom left corner.
- Click on the settings icon in the top right corner of your screen.
- Select the "Your Plan" or "Plans" section.
- Click on "Cancel Subscription".
- Fill out the reason for cancelling your subscription.
- Submit the cancellation request.
If you purchased through the Knowt App:
- Open the Knowt app on your device.
- Go to your Profile at the bottom right.
- Click the settings icon in the top right corner.
- Select the "Plans" section.
- Click "Cancel Subscription".
- Follow the prompts to complete the cancellation.
If you need assistance, here's how you can get in touch with knowt's support team.
Tips and Tricks for Getting a knowt Refund
- Initiate cancellation via the app or website but don’t finalize immediately; pause to see if retention offers appear.
- Be firm and concise when stating your cancellation reason; avoid lengthy explanations as it can invite persuasive tactics.
- Use timing strategically: Attempt cancellations close to billing dates to avoid unwanted charges.
- Document all correspondences and keep screenshots of cancellation confirmations.
- If online cancellation fails, escalate by contacting customer support via phone or live chat.
- Use third-party subscription management apps that can track and assist with cancellations if direct options are complicated.
- Check bank or credit card statements to identify any recurring charges and dispute unauthorized ones if cancellation is not acknowledged.
- When cancelling trials, cancel well before the trial period ends to avoid unexpected charges.
- Expect some companies to offer discounts or hold offers; clearly decide in advance if you want to continue or end service regardless of offers.
- Use forums like Reddit to check if others have shared specific tactics or contact routes that bypass common cancellation obstacles for Knowt or similar subscriptions.
Why Do People Request Refunds from knowt
- Subscription renewed without notice
- App was unused
- Heavy ad load interfering with app usage, causing visibility issues or crashes
- Bugs such as flashcards not saving, lost progress, and app functionality problems
- Unauthorized or unexpected charges after free trials or subscription cancellation
- Poor customer support or unresponsiveness to refund requests
- Subscription renewal mistakes or mistaken sign-ups/renewals
- Continued charges after membership cancellation, leading to chargebacks or refund requests
- Frustration from degraded user experience compared to a previously useful and free version
knowt Refund Script
Script
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Dear knowt, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
knowt Refund Policy
Knowt's subscription cancellation policy allows users to cancel their subscription via Settings > Your Plan > Cancel Subscription, with an optional reason submission. For refunds, full refunds minus a ~3.5% transaction fee are available within 48 hours of subscription or renewal, and a 50% refund (minus fees) is possible up to 72 hours after; refunds take 5-10 business days to process.
The Easiest Way to Get a knowt Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from knowt—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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