The Ultimate Step by Step Guide to Cancelling a LawDepot Subscription or Membership (lawdepot.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
LawDepot is a website where you can create and print legal documents and forms easily online. They offer a subscription service called 'One Year Pro' that lets you make as many documents as you need throughout the year for one annual fee. This subscription automatically renews every year, so if you see a charge from them, it's likely for that yearly renewal. It's a handy option if you want to save time and money on legal paperwork without hiring a lawyer each time.
Cancelling a LawDepot subscription requires contacting customer support by phone, navigating a menu, and providing detailed personal and payment information. While the process is straightforward with clear instructions, the wait time and need to speak to a live agent make it moderately difficult, but not overly hard or impossible.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a LawDepot subscription.
Initiate cancellation before the next billing cycle to avoid unexpected charges.
Use clear, firm language such as "I want to cancel my subscription effective immediately" when communicating with customer service.
Gather all relevant account information like registered email, full name, and customer ID to provide during cancellation requests.
Cancel through the desktop website account dashboard as mobile apps might not have full cancellation functionality.
Document all communications including emails, chat transcripts, and call logs to have proof if disputes arise.
If online cancellation fails, escalate to contacting customer service by phone and insist on speaking to a supervisor if needed.
Ask for and save a confirmation of cancellation number or email as evidence of the transaction.
Consider requesting a refund by explaining financial hardship or mistaken subscription if you have been charged unexpectedly.
Be persistent and patient as it might take multiple attempts or waiting on hold.
Use third-party services like Unsubby to send formal cancellation letters with tracking if direct methods fail.
Save important documents from your account before cancellation as access typically ends at billing period close.
Why Do People Request Refunds from LawDepot
Difficulty cancelling subscriptions due to accounts hard to locate with different email addresses used at signup.
Cancellation requests mishandled or ignored, leading to continued charges.
Confusion over trial periods converting into paid subscriptions if not cancelled in time.
Lack of clear communication about auto-renewals and subscription renewals.
Refunds often denied or partial even when customers dispute charges after cancellation.
Rude or unhelpful customer service that fails to address concerns adequately.
Accidental signups thinking service was free or trial-only but later billed.
Difficulty updating or removing payment methods causing ongoing charges.
Disputes over whether cancellation requests were received before renewal deadlines.
Lack of notifications about upcoming charges or auto-renewals.
Charges continuing after cancellation.
Automatic renewals without explicit reminders.
Subscription terms and refund policies seen as not consumer-friendly.
Issues with product, billing, customer service, and subscription management cause dissatisfaction.
LawDepot Refund Script
Script
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Dear LawDepot, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
LawDepot Refund Policy
LawDepot offers a one-week free trial and an annual Pro subscription, both of which automatically renew but can be canceled online at any time. Cancellation can be easily done through the online cancellation page, and for billing inquiries or refunds, customer support can be contacted. Refunds are available if requested within 30 days of the initial purchase for annual subscriptions.
The Easiest Way to Get a LawDepot Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from LawDepot—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
LawDepot uses an annual subscription model that automatically renews each year on the original signup date, which can be a potential surprise if you forget to cancel before the renewal. While there are no early cancellation fees or lock-ins, you must cancel before the renewal date to avoid being billed for the next year, otherwise, the subscription renews automatically. You can cancel your subscription online at any time, but failing to cancel timely means you will be charged for another full year, so it's important to be aware of the renewal timing.
Difficulty cancelling subscriptions due to accounts hard to locate with different email addresses used at signup.
Cancellation requests mishandled or ignored, leading to continued charges.
Confusion over trial periods converting into paid subscriptions if not cancelled in time.
Lack of clear communication about auto-renewals and subscription renewals.
Refunds often denied or partial even when customers dispute charges after cancellation.
Rude or unhelpful customer service that fails to address concerns adequately.
Accidental signups thinking service was free or trial-only but later billed.
Difficulty updating or removing payment methods causing ongoing charges.
Disputes over whether cancellation requests were received before renewal deadlines.
Lack of notifications about upcoming charges or auto-renewals.
Charges continuing after cancellation.
Automatic renewals without explicit reminders.
Subscription terms and refund policies seen as not consumer-friendly.
Issues with product, billing, customer service, and subscription management cause dissatisfaction.
Email address associated with your LawDepot account
Password to sign into your LawDepot account (if cancelling online)
First and last name on your account or payment method
Phone number (if cancelling by phone)
First 4 digits of the credit card used for the subscription
Last 4 digits of the credit card used for the subscription
Name on the card used for payment
Before cancelling your LawDepot subscription, know that you will lose access to all customizable legal documents and any other membership benefits tied to your subscription. You should consider that annual subscriptions may be refundable within 30 days of the initial purchase, but cancellations after this period typically mean no refund is available. Once the subscription is cancelled, you will no longer have access to create, edit, or download any new documents on the platform. It's also important to cancel before the renewal date to avoid being charged for the next billing cycle.
LawDepot offers a one-week free trial and an annual Pro subscription, both of which automatically renew but can be canceled online at any time. Cancellation can be easily done through the online cancellation page, and for billing inquiries or refunds, customer support can be contacted. Refunds are available if requested within 30 days of the initial purchase for annual subscriptions.
To cancel your LawDepot subscription, you typically need to sign in to your account using your password. On their cancellation page, they offer a "Cancel without Signing In" option if you are having trouble signing in, so a password may not be strictly necessary if you use that route. If you need to reset your password to sign in, you can do so via this link: https://www.lawdepot.com/signin/recovery.aspx?lid=1077989-4fedaec8. They also have customer support available if you have billing questions.
We've actually written a step by step guide on how to get a refund from LawDepot. Check it out!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your LawDepot subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your LawDepot account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel LawDepot online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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