The Ultimate Step by Step Guide to Cancelling a My Monat Subscription or Membership (mymonat.com)
By
Bella K.
|
Published
August 12, 2025
|
Updated
August 13, 2025
My Monat is a subscription service that offers high-quality hair care and skincare products designed to nourish and enhance your natural beauty. They provide a range of items like shampoos, conditioners, and treatments tailored to different hair types. When you sign up, you'll receive regular shipments of your favorite products, which is why you might notice a recurring bill from them. It’s a convenient way to keep your beauty routine stocked without having to remember to reorder!
Cancelling a subscription with My Monat can be somewhat complicated due to their policies and potential upselling tactics. Users often find themselves navigating through customer service channels, which can be frustrating and time-consuming.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a My Monat subscription.
How to Cancel My Monat: Step by Step
If you purchased through mymonat.com:
Visit the My Monat website and log in to your account.
Go to the **Account** section.
Select **Manage Subscriptions**.
Find the subscription you wish to cancel.
Click on the **Cancel Subscription** button next to the subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Apple (iTunes):
Open the **Settings** app on your iPhone or iPad.
Tap your name at the top, then select **Subscriptions**.
Locate the My Monat subscription in your list.
Tap on the subscription and then tap **Cancel Subscription**.
Confirm your decision when prompted.
If you purchased through Google Play:
Open the **Google Play Store** app.
Tap the menu icon (three horizontal lines) at the top left corner.
Select **Subscriptions**.
Find your My Monat subscription in the list.
Tap **Cancel Subscription** and confirm your cancellation.
If you purchased through PayPal:
Log in to your **PayPal** account.
Select **Settings** (gear icon) from the top right.
In the **Payments** tab, click on **Manage automatic payments**.
Find the My Monat merchant in the list and select it.
Click on **Cancel** to stop the future payments.
If you purchased through a gift card:
Contact My Monat customer service through their website.
Provide your gift card details and your account information.
Request to cancel any associated subscription.
How to Contact My Monat
If you need assistance, here's how you can get in touch with My Monat's support team.
Variety of Products: Limited selection not meeting personal needs.
Shipping Issues: Problems with timely delivery.
Customer Service: Poor customer support experiences.
Personal Changes: Changes in hair type or lifestyle affecting product choice.
Unsatisfactory Enrollment Experience: Difficulty during initial sign-up.
My Monat Refund Script
Script
Copy
Dear My Monat, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
My Monat Refund Policy
My Monat allows members to cancel their subscription at any time without penalty. However, cancellations should be made before the next billing cycle to avoid being charged for the upcoming month. Members can manage their subscription through their online account settings.
The Easiest Way to Get a My Monat Refund
If you're frustrated trying to cancel your subscription, membership, or bill from My Monat—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your My Monat subscription; they may have policies that require you to jump through hoops or engage in upsells, making it less straightforward than expected. Additionally, watch for any terms regarding contract length or potential early-cancellation fees that could catch you off guard. It's essential to thoroughly review their cancellation policies to avoid any unpleasant surprises.
High Cost: Many find the subscription too expensive.
Product Effectiveness: Unsatisfactory results from the products.
Allergic Reactions: Adverse reactions to ingredients.
Change in Financial Situation: Budget constraints leading to cancellation.
Lack of Time: Inability to commit to regular usage.
Variety of Products: Limited selection not meeting personal needs.
Shipping Issues: Problems with timely delivery.
Customer Service: Poor customer support experiences.
Personal Changes: Changes in hair type or lifestyle affecting product choice.
Unsatisfactory Enrollment Experience: Difficulty during initial sign-up.
Account login credentials: Email and password associated with the account.
Order number: The specific order number for the subscription or membership.
Billing information: Credit card or payment method used for the subscription.
Subscription details: Type of subscription or membership being canceled.
Cancellation policy: Understanding of the cancellation terms and conditions.
Contact information: Customer service phone number or email for support.
Reason for cancellation: Note or prepare a reason if required by customer service.
Before cancelling your My Monat subscription, consider that you will lose access to exclusive discounts, promotions, and special products available only to members. Additionally, any accrued rewards or points in the program may expire upon cancellation, so be sure to redeem those beforehand. Keep in mind that cancelling might affect your eligibility for future promotions or starter kits if you decide to rejoin later. Lastly, review the cancellation policy to avoid any unexpected charges.
My Monat allows members to cancel their subscription at any time without penalty. However, cancellations should be made before the next billing cycle to avoid being charged for the upcoming month. Members can manage their subscription through their online account settings.
To cancel your subscription on My Monat, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.mymonat.com/forgot-password). Alternatively, you can reach out to their customer support for assistance if you're unable to log in.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your My Monat subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your My Monat account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel My Monat online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
MY MONAT MYMONAT Monat Global Monat MONAT Monat Skincare Monat Haircare
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
