Omo app offers several subscription plans that automatically renew, giving users flexible options depending on what they choose. When you set up your profile, you get to see all current subscription prices and billing schedules before confirming your purchase, so you know exactly what you'll be charged. This means if you see a charge from Omo, it’s probably for one of these subscriptions you signed up for, which helps you access their services continuously without interruption. The app keeps everything clear and lets you cancel anytime if you want to stop.
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Users need to cancel subscriptions through their Apple ID settings or be redirected there from the OMO app. The process involves a few straightforward steps within the device settings, which is standard for many subscription-based apps, making it relatively easy but requires familiarity with device settings.
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How to Cancel Omo app: Step by Step
If you purchased through the OMO app website:
- Open the OMO app website.
- Enter the email address and password associated with your OMO account.
- Choose the 'Log in' option.
- Open the 'Account Settings' tab.
- Tap on the 'Subscriptions' section.
- Find the full list of subscriptions.
- Tap on the subscription you wish to cancel and follow the prompts to cancel it.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top.
- Tap Subscriptions.
- Tap the subscription you want to manage.
- Tap Cancel Subscription.
- If you don’t see Cancel Subscription, it means you have already canceled it.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines).
- Select Subscriptions.
- Find the subscription you wish to cancel.
- Tap Cancel Subscription and follow the instructions.
If you purchased through another billing source:
- Contact OMO support by using the Contact Form on the website.
Tips & Tricks for Canceling Omo app
- Use the "Forgot Password" option on the OMO app login page to reset your password and gain account access for cancellation.
- Contact OMO support directly with proof of payment or billing credit card details if password reset fails, and insist on cancellation assistance or account number.
- Check confirmation or welcome emails from OMO that might contain temporary passwords or account info.
- See if your password is saved in your browser or password manager to regain access.
- Escalate by threatening legal action for unauthorized charges if support is unresponsive.
- As a last resort, block charges by contacting your credit card company to issue a new card number.
- Reach out on social media platforms like Twitter or Facebook for faster support responses.
- Keep detailed records of all communication with OMO support for evidence.
- Cancel subscription renewals early rather than after payment to avoid being charged for a whole year.
- Check if your subscription was purchased outside the app (e.g., website) because such subscriptions may not show in Apple device settings and require contacting OMO directly.
- Report suspicious or unauthorized charges to Apple via their "Report a Problem" page, and leave negative reviews on the App Store to warn others.
- Monitor and verify your purchase history in Apple account or other platforms regularly to catch unwanted subscriptions early.
- Use timing tactically: Cancel before renewal dates and avoid uninstalling the app without cancelling first, since charges may continue.
Omo app Customer Service Info
If you need assistance, here's how you can get in touch with Omo app's support team.
Cancel Omo app Script
Script
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Hello Omo Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I am unable to continue my membership due to personal reasons that require me to cut back on my expenses at this time.
I would appreciate your assistance in processing this cancellation and confirming it at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Omo app subscriptions are auto-renewable by default, and to avoid being charged for the next period, you must cancel your subscription at least 24 hours before the next billing cycle begins. Once canceled, your plan and access will remain active until the current billing period ends. Cancellations must be done through the settings of your Apple ID, as Omo does not have direct access to user accounts for subscription management.
To cancel your subscription to the Omo app (omo-app.io), you do not need your Omo app password because the subscription management, including cancellation, is done through your Google Account settings. The Omo app itself does not have access or authorization to manage subscriptions. You can cancel your subscription by going to your Google Account subscription settings and following Google's cancellation instructions here: https://support.google.com/googleplay/answer/7018481
- Technical issues with the app.
- No visible results after following content recommendations.
- Unexpected charges and confusion about auto-renewal without clear communication or reminders.
- Being charged higher amounts than anticipated (e.g., $15 vs. $38).
- Difficulty finding subscription or cancellation information within the app.
- Refund requests denied or substituted with non-monetary offers like free subscriptions.
- Slow, unhelpful, or automated customer support leading to unresolved refund issues.
- Feeling misled about app features and costs, especially extra charges for fitness plans.
- Accidental subscription while trying to start a free trial.
Omo app uses a common trick where simply deleting the app does not cancel your subscription; you must explicitly cancel on their website to stop charges. Many users report difficulty obtaining refunds and that cancellation after the free trial does not happen automatically, leading to unexpected charges like a $79 fee. There appear to be no clear early cancellation fees or lock-in contracts mentioned, but the process to cancel is not straightforward and refunds seem difficult to secure, so be cautious and ensure you follow the exact website cancellation process if you do not want to be billed further.
Before cancelling your subscription with the Omo app, note that subscriptions are auto-renewable by default and must be cancelled at least 24 hours before the next billing cycle to avoid being charged again. Once you cancel, your subscription and access will remain active until the end of your current billing period. After the subscription expires, you will lose access to your personalized plan and all associated content, as the subscription controls your access to the plan created based on your goals and fitness level. Also, cancelling will stop future billing but will not immediately terminate your current access.
- Email address associated with your Omo account
- Password for your Omo account (for website cancellation)
- Apple ID details for cancellations via Apple devices
- Google account credentials for cancellations via Android/Google Play
- Access to your Omo Account Settings (either in-app or via the web)
- Knowledge of your subscription details (plan type, renewal dates)
- Instructions for reaching Account or Subscription management (in the Omo web cabinet or your device settings)
- Ability to contact support via help or contact form, if needed
- Awareness of timing (cancellations must be made at least 24 hours before the next billing cycle)
We've actually written a step by step guide on how to get a refund from Omo app. Check it out!
The Easiest Way to Cancel Omo app
If you’re frustrated trying to cancel your subscription, membership, or bill from Omo app—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Omo app?
OMOAPP, OMO-FIT, OMOAPP.IO, V*OMO.FIT, OMO SUBSCRIPTION, OMO PAYMENT, OMO CHARGE, OMOAPP.IO SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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