Partial.ly is a service that helps businesses offer flexible payment plans to their customers. If you get billed by Partial.ly, it means a company you bought from is letting you pay in smaller installments instead of one big payment all at once. This makes it easier to handle payments that fit your budget. They work with both online stores and invoices, and you can pick payment rates that suit your finances.
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The cancellation of a Partial.ly Payment Plan subscription is restricted because only the merchant can cancel and refund the plan, not the consumer directly. The consumer must rely on the merchant's action, making the process somewhat difficult and not straightforward, hence a score of 7.
Estimated Time
On average, it takes
1 minutes
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minutes to cancel a Partial.ly Payment Plan subscription.
How to Cancel Partial.ly Payment Plan: Step by Step
If you purchased through Partial.ly:
- Log into your account at partial.ly/login.
- Select the plan you wish to cancel from your dashboard.
- Click the red 'cancel plan' link located near the top of the plan page.
- If applicable, refund any payments:
- Go to the payment section of the plan.
- Click the ‘refund’ link next to each payment you wish to refund.
Please note: Plans with a 'paid' status cannot be canceled as they are closed. Canceling an open plan does not automatically refund it; those are separate actions.
Tips & Tricks for Canceling Partial.ly Payment Plan
- Contact the merchant directly since only merchants have authority to cancel and refund plans on Partial.ly.
- Open a support ticket promptly with Partial.ly if the merchant is unresponsive; Partial.ly may intervene, especially in cases like merchant closures.
- Use firm but polite language emphasizing that you expect cancellation and refund as per payment plan terms, and insist on timely resolution.
- Escalate through multiple communication channels including merchant email, Partial.ly support ticket, and any available customer service emails.
- Time your cancellation requests early before any additional payments process to avoid further charges.
- Document all communications including timestamps and copies of messages as proof if disputes arise.
- Expect that refunds and cancellations often need merchant approval; persistence with the merchant is often necessary.
- In cases of merchant bankruptcy or closure, users have reported Partial.ly stepping in within about two weeks to cancel and refund remaining payments.
- If stuck, use public forums or social media to seek advice or subtly pressure for resolution.
- Avoid using confrontational or threatening language as it may delay or complicate the process.
Partial.ly Payment Plan Customer Service Info
If you need assistance, here's how you can get in touch with Partial.ly Payment Plan's support team.
Cancel Partial.ly Payment Plan Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Partial.ly. Due to unforeseen circumstances, I am unable to continue with the payment plan as originally intended.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Partial.ly Payment Plans can only be canceled and refunded by the merchant through their Partial.ly Merchant Account. Canceling a plan does not automatically refund it, and plans with a 'paid' status cannot be canceled as they are closed and no longer accept payments. Refunds must be processed separately by the merchant, with restrictions on ACH payments older than 180 days.
You do not need your password to cancel your Partial.ly Payment Plan subscription yourself, because only the merchant who created the plan is authorized to cancel payment plans and process refunds. Therefore, you need to directly contact the merchant to cancel your subscription. However, if you want to manage your plan details, you can log in at partial.ly/login, which allows email-based login without a password. If you ever need to reset your login password (for merchants), you can do so at https://partial.ly/reset-password.
- Financial difficulties leading to inability to keep up with payments
- Change in personal circumstances such as job loss or unexpected expenses
- Dissatisfaction with the product or service linked to the payment plan
- Complexity or confusion about the payment plan terms and conditions
- Better alternative options found with different payment plans or providers
- Lack of communication or poor customer service experience
- Technical issues with the payment platform or recurring billing problems
- Unauthorized charges or disputes over billing amounts
- Change in needs, such as no longer requiring the subscribed service or product
- Unmet expectations regarding delivery time or product quality
Partial.ly payment plans can only be canceled by the merchant and not directly by the user once the plan is in a 'paid' status, meaning you cannot cancel a closed plan that no longer collects payments. Additionally, canceling a plan doesn't automatically refund you; refunds are handled separately by the merchant. There are no explicit lock-in contracts or high early cancellation fees mentioned, but you must pay any outstanding amounts, and your account closure doesn't erase your data immediately. Users should be aware that while you can close your account anytime, certain plan statuses and merchant control over cancellation can limit immediate user cancellation freedoms.
Before cancelling a Partial.ly payment plan, it's important to know that only the merchant can cancel or refund the plan through their Partial.ly Merchant Account. Cancelling an open plan stops further payments but does not automatically issue a refund; refunding is a separate process. Once a plan is marked 'paid,' it cannot be canceled since it is closed, but it can be archived. Refunds on open plans are generally discouraged in favor of adding discounts, and if a refund is issued, the plan must be canceled and then reopened to adjust the payment schedule accordingly.
- Login credentials for Partial.ly account
- Access to the plan details you wish to cancel
- Contact information for the merchant (since only the merchant can cancel the plan)
- Plan identification (plan number, invoice or reference number)
- Reason for cancellation (may be requested by merchant)
- Current status of your plan (cannot cancel plans with 'paid' status)
We've actually written a step by step guide on how to get a refund from Partial.ly Payment Plan. Check it out!
The Easiest Way to Cancel Partial.ly Payment Plan
If you’re frustrated trying to cancel your subscription, membership, or bill from Partial.ly Payment Plan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Partial.ly Payment Plan?
PARTIALLY PAYMENT PLAN, PARTIAL.PAY, PARTIALLY*PAYMENT, PARTIALLY PLAN, PARTIAL.LY PAYMENT, PARTIALLY PMT, PARTIAL.PAY PLAN
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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