Picsart is an app and website offering tools to edit photos and videos, plus cool AI features like creating images or removing backgrounds. They have a free plan with basic tools and limited AI credits, and paid subscriptions that give more AI credits, storage, and extra tools for creators and small businesses. You might see charges from Picsart if you subscribe to their Plus or Pro plans, which cost around $5 or $7 per month, giving you more creative options and perks. You can cancel your subscription anytime through their website or app store, and your subscription works across their mobile and web platforms.
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The cancellation process is straightforward via the Picsart website or app store subscription settings, requiring only a few clicks. Instructions are clearly provided and cancellation can be done directly by the user without contacting support.
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minutes to cancel a Picsart subscription.
How to Cancel Picsart: Step by Step
If you purchased through Picsart.com:
- Go to www.picsart.com.
- Log in to your Picsart account.
- Click your profile photo, then select Settings.
- Go to Billing & Subscriptions and click Cancel subscription.
- Follow the steps provided to complete the cancellation.
If you purchased through the Picsart mobile app:
- Open the Picsart app.
- Click the icon in the navigation bar.
- Select Settings.
- Scroll down to Subscription. The app will redirect you to the store.
- Select Picsart under your active subscriptions and cancel the subscription. Make sure you're signed in with the same email address used to subscribe.
If you purchased through Apple App Store:
- Open the Settings app on your iOS device.
- Tap your name at the top, then select Subscriptions.
- Find and select Picsart from the list.
- Tap Cancel Subscription.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu button (three horizontal lines) and select Subscriptions.
- Find and tap on Picsart.
- Tap Cancel Subscription.
- Follow the prompts to confirm the cancellation.
Tips & Tricks for Canceling Picsart
- Use the original purchase platform: Cancel through Apple App Store or Google Play if you subscribed there, as Picsart often redirects cancellation attempts to these platforms.
- Set calendar reminders: Schedule alerts before trial periods end to cancel on time, preventing unwanted charges.
- Expect resistance: Be prepared for the Picsart site/app cancellation button to not work and customer support to be unresponsive or deny refunds.
- Escalate by locking payment method: Several users stopped charges by locking or canceling their credit/debit card linked to the subscription.
- Be persistent and clear in communication: Use direct, polite but firm language in emails or support chats requesting cancellation or refunds.
- Use bank disputes/chargebacks if needed: If repeated charges occur after cancellation attempts, filing a dispute with your bank can recover funds.
- Check subscription visibility: Sometimes subscriptions don't appear in Apple or Google subscription lists; in such cases, rely on payment method control or bank support.
- Avoid long trial confusion: Watch out for automatic upgrades from free trials to yearly plans without clear notice, cancel before trial ends.
- Document all attempts: Keep screenshots, emails, and dates of cancellation attempts and communications for escalation.
- Use confirmation messages: If cancellation is successful, save confirmation notices or emails as proof.
Picsart Customer Service Info
If you need assistance, here's how you can get in touch with Picsart's support team.
Cancel Picsart Script
Script
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Hello Picsart Support,
I hope this message finds you well. I would like to request the cancellation of my subscription as I have decided to explore other creative tools that better fit my current needs. Please let me know the steps I need to take to complete this process, and confirm any final billing details if applicable.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Picsart's subscription cancellation policy allows users to cancel their subscription at any time either through the app store, the Picsart website, or the Microsoft Store (for Windows users). After cancellation, users retain access to paid features until the end of the current subscription period. Deleting the app or account does not automatically cancel the subscription. Refund requests depend on the platform of subscription and must be made through the respective app store or via a link on Picsart's website.
To cancel your Picsart subscription, you generally need to be logged into the account or app store you used to subscribe. If cancelling via the app, you must be signed into the app store with the same email to see and cancel the subscription. If cancelling from the Picsart website, you need to log into your Picsart account to access subscription settings and proceed with cancellation. If you don't remember your password, you can reset it here: https://picsart.com/password/reset.
- Difficulty canceling subscription: Cancellation options redirect to Apple subscription list but no option to cancel there.
- Unexpected charges: Users charged for annual or monthly plans after forgetting to cancel trials.
- No refund policy: Users report no refund after being charged for subscriptions they wanted to cancel.
- Auto-enrollment in yearly plans: Users find it hard to downgrade or avoid being charged full yearly fees.
- Reactivation attempts: Picsart tries to reactivate subscriptions or charge users even after cancellation.
- Unauthorized charges: Charges without consent, confirmation, or notification.
- Charges during free trial periods: Users report being charged immediately despite free trial offers.
- No notification or warning: Users complain they were not warned about upcoming charges or renewals.
- Poor customer service and refund handling: Complaints about no refunds and difficulty reaching support.
- Subscription billed despite cancellation: Users report charges continue after they canceled or disabled payment methods.
- Accidental subscription purchases: Users accidentally enrolled in yearly memberships due to unclear terms or forgetfulness.
Picsart allows you to cancel your subscription at any time without long-term commitments or early cancellation fees. However, you must cancel before the subscription renews to avoid being billed for the next period, and deleting the app or account won't cancel the subscription automatically. Also, there are no refunds for partial service, and a 30-day notice policy means you might still be billed up to 30 days after cancellation is initiated. Make sure to cancel through the correct app store or their website using the email linked to your subscription to avoid issues.
Before cancelling your Picsart subscription, it is important to know that deleting the app or your account does not automatically cancel the subscription; you must cancel through the app store or Picsart website settings. Once you cancel, you will still have access to paid features until the end of your current billing cycle. After the subscription ends, you will lose access to all premium content and features that come with the subscription. Also, no refunds are typically issued upon cancellation, so plan accordingly.
- Account login details (Picsart username/email and password)
- Access to the app store account (Apple ID, Google Account, or Microsoft Account) used for purchase
- Subscription or order number (sometimes needed for support or reference)
- Name of the subscription plan (e.g., Picsart Gold)
- Billing and payment information linked to the subscription
- Device used to purchase subscription (iOS, Android, Windows, or Web)
- Renewal date or purchase date (sometimes requested for verification)
- Email confirmation/receipt (useful if account recovery or verification is needed)
- Reason for cancellation (may be requested during process for feedback)
We've actually written a step by step guide on how to get a refund from Picsart. Check it out!
The Easiest Way to Cancel Picsart
If you’re frustrated trying to cancel your subscription, membership, or bill from Picsart—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Picsart?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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