Reading.com is an educational platform designed for parents and teachers to help children aged about 3.5 to 8 learn to read through a fun, co-play experience using phonics lessons, digital books, games, and activities. They offer subscription services mainly targeted at parents and teachers, with options for monthly or annual plans. Subscriptions can be managed through Apple, Google Play, or directly via Reading.com, depending on how they were purchased, and billing happens recurring based on the chosen plan. If you see charges from Reading.com, it's likely for a subscription to their reading program that provides ongoing access to these learning materials and support.
Cancellation of a Reading.com subscription involves a few straightforward steps depending on the platform used to subscribe (Apple, Google Play, or web). The process mostly requires navigating to the appropriate cancellation link or section on the app or website, making it relatively easy though some users may need to find the correct platform and navigate menus.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Reading.com subscription.
How to Cancel Reading.com: Step by Step
If you purchased through Reading.com:
Log in to your Reading.com account using your credentials.
Navigate to Manage My Subscription section.
Locate the option to Cancel Subscription.
Follow the on-screen prompts to confirm your cancellation.
Review any confirmation messages to ensure your subscription has been cancelled.
How to Contact Reading.com
If you need assistance, here's how you can get in touch with Reading.com's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
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Loss if you keep paying
-$0
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Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Reading.com Refund
Call cancellation phone line during business hours (8 AM to 5 PM, Mon-Fri) as Reading.com often requires phone-based cancellation.
Be persistent and patient on the phone, as some users report long hold times or extended call durations before cancellation is processed.
Use clear and firm language, stating explicitly you want to cancel and do not want future charges.
Cancel via the payment method if possible, such as through GPay, PayPal, or your credit card provider’s subscription management to block further payments.
Attempt cancellation through the app’s "Grownup" section if applicable, by entering your code and managing subscription there.
Try changing payment info or using virtual cards temporarily as a tactical move if cancellations face delays or denials.
Schedule cancellation calls early in the week and early in the day to avoid call center overload and ensure availability.
Document your cancellation request details, including agent name, time, and cancellation confirmation numbers if given.
In case of refusal, escalate by requesting to speak with a supervisor or customer service manager.
As a last resort, dispute charges with your credit card company by explaining the cancellation difficulties and unauthorized billing.
Why Do People Request Refunds from Reading.com
Not enough usage: Users may not use the service enough to justify the cost.
Subscription cost: Perceived high price or cost not matching the value received.
Preferred traditional reading: Users might prefer reading physical books with kids instead of digital content.
Cancellation difficulties: Users experience frustration with complicated or restrictive cancellation policies.
Customer service issues: Poor customer support or trouble resolving subscription problems.
Content dissatisfaction: Content may no longer meet users' needs or interests.
Automatic renewals: Unexpected renewals without clear reminders can cause cancellations.
Privacy concerns: Worries about data collected and potentially mishandled by the service.
Technical problems: Bugs or issues with the app or website functionality.
Subscription fatigue: Loss of interest over time or having too many subscriptions.
Reading.com Refund Script
Script
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Dear Reading.com, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Reading.com Refund Policy
Reading.com allows subscribers to cancel their subscription at any time, with cancellations taking effect at the end of the current billing cycle. Payments are non-refundable, and no credits or refunds are given for partially used periods, but access to the service continues until the billing cycle ends. Subscriptions automatically renew unless canceled before the subscription period ends, with a renewal notification sent 3 days prior.
The Easiest Way to Get a Reading.com Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Reading.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Reading.com allows you to cancel your subscription at any time, and cancellation takes effect at the end of the current billing cycle. However, there are no refunds or credits for partially used periods once a payment is made, so you will not get money back if you cancel mid-cycle. The subscription renewing automatically and payments being non-refundable are the main points to watch out for. Cancellations for app-based subscriptions must be done through Apple or Google, which might add a layer of complexity.
Not enough usage: Users may not use the service enough to justify the cost.
Subscription cost: Perceived high price or cost not matching the value received.
Preferred traditional reading: Users might prefer reading physical books with kids instead of digital content.
Cancellation difficulties: Users experience frustration with complicated or restrictive cancellation policies.
Customer service issues: Poor customer support or trouble resolving subscription problems.
Content dissatisfaction: Content may no longer meet users' needs or interests.
Automatic renewals: Unexpected renewals without clear reminders can cause cancellations.
Privacy concerns: Worries about data collected and potentially mishandled by the service.
Technical problems: Bugs or issues with the app or website functionality.
Subscription fatigue: Loss of interest over time or having too many subscriptions.
Email address associated with your Reading.com account
Full name on the subscription or membership
Method of subscription purchase (e.g., through Reading.com website, Apple App Store, Google Play, or Stripe)
Access to the account (ability to log into your Reading.com account or relevant app store account)
Order or transaction ID (if available, especially for Stripe or support requests)
Grownup code (for in-app cancellations via Reading.com app)
Knowledge of current billing period (as cancellation continues through the paid period)
Access to Apple/Google/Stripe cancellation links (if the subscription was set up via those services)
Subject line: "Cancellation" when emailing support@reading.com for cancellations through Stripe
Before cancelling your Reading.com subscription, know that you can cancel at any time through your account or customer support, but the cancellation takes effect at the end of the current billing cycle. You will not receive any refunds or credits for partially used billing periods. Although you lose access to Reading.com content and features after the subscription ends, your lesson progress is saved, so if you choose to return later, you can pick up where you left off. It's important to cancel via the proper platform depending on how you subscribed (Apple, Google Play, or web) to ensure the cancellation is processed correctly.
Reading.com allows subscribers to cancel their subscription at any time, with cancellations taking effect at the end of the current billing cycle. Payments are non-refundable, and no credits or refunds are given for partially used periods, but access to the service continues until the billing cycle ends. Subscriptions automatically renew unless canceled before the subscription period ends, with a renewal notification sent 3 days prior.
To cancel your subscription on Reading.com (Reading Eggs), you need to log into your account using your email address and password. Cancellation is done through your account dashboard, so having your password is essential for this process. If you've forgotten your password, you can reset it at https://app.readingeggs.com/account/forgot-password. There doesn't appear to be an option to cancel without logging in or via phone or chat support without authentication.
We've actually written a step by step guide on how to get a refund from Reading.com. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Reading.com subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Reading.com account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Reading.com online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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