The Ultimate Step by Step Guide to Cancelling a Regus Management Group BC Subscription or Membership (regus.com)
By
Bella K.
|
Published
July 9, 2025
|
Updated
July 18, 2025
Regus Management Group BC offers flexible workspace memberships that let you use coworking desks or private offices as needed, either by the day or with monthly plans. You can book spaces in advance or drop in during opening hours using their app, which also helps manage your account and payments. Billing is done monthly, based on your usage or subscription, with flexible start dates and pro-rated charges for partial months. Essentially, if you're getting billed by them, it's likely for a workspace membership that gives you access to professional office spaces and services worldwide.
Regus Management Group BC has numerous customer complaints citing significant difficulty in canceling subscriptions or contracts. Customers often face unresponsive or unfriendly customer service, forced contract agreements, and persistent billing despite cancellation attempts, indicating a relatively hard cancellation process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Regus Management Group BC subscription.
How to Cancel Regus Management Group BC: Step by Step
If you purchased through regus.com:
Contact Customer Service: Call Regus customer service at +1-800-633-4237 or contact through their website.
Provide Information: Be ready to provide your membership details, including your account number and any personal identification information.
Request Cancellation: Clearly express your desire to cancel your membership along with the reason for cancellation.
Get Confirmation: Request a confirmation of the cancellation via email or written communication.
Follow-up: If you do not receive confirmation within 7-10 days, follow up with customer service to ensure your membership has been cancelled.
If you purchased through direct contact (in-person or phone call):
Locate Contact Info: Find the contact details of the branch where you purchased your membership.
Visit or Call: Go to the branch or call and request to speak with the manager or customer service representative.
State Your Case: Explain your reasons for cancellation and provide all necessary membership details.
Request Written Confirmation: Ask for an email or written confirmation of your cancellation.
How to Contact Regus Management Group BC
If you need assistance, here's how you can get in touch with Regus Management Group BC's support team.
Tips and Tricks for Getting a Regus Management Group BC Refund
Provide a clear, strong reason for cancellation, such as the service failing to meet expectations or the space being unusable for your intended purpose.
Prepare for resistance as early termination requests are often rejected or ignored.
Use firm and assertive language, including threats to escalate to local authorities or the district attorney if they refuse to cancel.
Escalate quickly from front-line agents to managers or higher-level contacts.
Document all communications and be ready to highlight inconsistencies or wrong charges (e.g., double billing).
Be aware of hidden or vague contract clauses that can be used against you; request copies of the full agreement if not initially provided.
Consider disputing unauthorized charges with your bank or credit card company and be prepared for threats related to credit score impacts.
Timing matters: Cancellation requests made very early (within days of signing) citing buyer's remorse or failure to pay deposits can sometimes be leveraged as a tactic.
Express willingness to visit in person or escalate formally to regulatory bodies to prompt action.
Cancel or block credit card details associated with Regus if they continue to charge without authorization but anticipate pushback.
Use community-shared experiences and language from online forums to prepare your communication and know what to expect.
Why Do People Request Refunds from Regus Management Group BC
Significant price increases within a short time, not aligned with market trends.
Unexpected and confusing additional fees, such as restoration fees and lost key re-keying charges much higher than agreed.
Long and strict cancellation policies with required advanced written notice (often 3 months), making it difficult to terminate contracts early.
Automatic contract renewals without clear consent.
Poor customer service, slow communication, and unresponsiveness on billing and contract issues.
Billing disputes, including being charged for unused services or receiving collections notices despite refunds.
Arbitration clauses requiring expensive and difficult dispute resolution, limiting options like small claims court.
Limited facility access, such as lack of 24-hour availability or amenities promised but not delivered.
Misleading sales tactics and agreements not matching verbal promises (e.g., free first month, airport lounge access).
Feeling of non-transparent and aggressive business practices, including collections and contract enforcement.
Dear Regus Management Group BC, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Regus Management Group BC Refund Policy
Regus Management Group BC's membership/subscription bill cancellation policy typically requires adherence to the specific terms stated in the service agreement. Agreements usually end on the last day of a calendar month, with billing periods aligning to calendar months and pro-rata billing for partial months. While Regus claims agreements cannot be simply cancelled, it is possible to negotiate cancellation by explaining the need to reduce expenses; otherwise, contracts, especially annual ones, often require adherence to the full term or provide limited cancellation options. It is advisable to review the contract terms thoroughly and possibly seek advice for specific cases, especially in Quebec where consumer protection laws may apply.
The Easiest Way to Get a Regus Management Group BC Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Regus Management Group BC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Regus often requires a minimum contract term, typically 12 months, and you must provide a written notice of cancellation 3 months before the contract ends. The contract usually automatically renews for successive terms unless you cancel within this notice period. Be aware that early cancellation can lead to continued charges until the contract expires, and there might be no option to cancel immediately or without penalties, making it essential to carefully review and adhere to the notice requirement to avoid unwanted billing.
Significant price increases within a short time, not aligned with market trends.
Unexpected and confusing additional fees, such as restoration fees and lost key re-keying charges much higher than agreed.
Long and strict cancellation policies with required advanced written notice (often 3 months), making it difficult to terminate contracts early.
Automatic contract renewals without clear consent.
Poor customer service, slow communication, and unresponsiveness on billing and contract issues.
Billing disputes, including being charged for unused services or receiving collections notices despite refunds.
Arbitration clauses requiring expensive and difficult dispute resolution, limiting options like small claims court.
Limited facility access, such as lack of 24-hour availability or amenities promised but not delivered.
Misleading sales tactics and agreements not matching verbal promises (e.g., free first month, airport lounge access).
Feeling of non-transparent and aggressive business practices, including collections and contract enforcement.
Written notice of termination (letter or email to Regus)
Deadline for written notice (typically three months before contract end date)
Reason for cancellation (sometimes required)
Payment method details (to ensure no outstanding balances)
Confirmation of cancellation request (to keep for your records)
Before cancelling a subscription, membership, or bill with Regus Management Group BC, it's important to know that all agreements automatically renew unless formally canceled with proper notice (1 month for month-to-month, 2-3 months for longer terms). You will lose access to your office space, virtual office, or coworking services immediately upon cancellation and must vacate the premises in original condition. Any property left behind may be disposed of at your cost. Additionally, Regus may be inflexible about cancellations and could require payment of all remaining fees if you cancel early, so reviewing your contract terms carefully and considering negotiation or legal advice is recommended.
Regus Management Group BC's membership/subscription bill cancellation policy typically requires adherence to the specific terms stated in the service agreement. Agreements usually end on the last day of a calendar month, with billing periods aligning to calendar months and pro-rata billing for partial months. While Regus claims agreements cannot be simply cancelled, it is possible to negotiate cancellation by explaining the need to reduce expenses; otherwise, contracts, especially annual ones, often require adherence to the full term or provide limited cancellation options. It is advisable to review the contract terms thoroughly and possibly seek advice for specific cases, especially in Quebec where consumer protection laws may apply.
To cancel your subscription with Regus Management Group BC (regus.com), you generally do not need to provide your password. Cancellation often requires contacting customer service and providing a reason for early termination. You can reach their support by phone, which may be a quicker way to handle cancellation without needing to authenticate via a password. However, if you need to reset your password for login purposes, you can do so here: https://www.regus.com/passwordreset.
We've actually written a step by step guide on how to get a refund from Regus Management Group BC. Check it out!
The cancellation process typically takes about 2 days to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Regus Management Group BC subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Regus Management Group BC account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Regus Management Group BC online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Regus Management Group BC May Show Up On Your Statement As:
Regus Business Centre REGUS BUSINESS CENTRE REGUS AMSTERDAM BUSINESS REGUS BUSINESS CENTERS REGUS CME IRELAND BUSI regus.com REGUS CME IRELAND BUSINES REGUS AMSTERDAM BUSINE REGUS BUSINESS CENTERS (S REGUS.COM
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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