Resy is a platform that helps you find and book reservations at some of the best restaurants in town. They offer a subscription service that gives you access to exclusive dining experiences and perks, making your nights out even more special. If you see a charge from Resy, it’s likely for that subscription, which gives you priority access to tables and special events.
Difficulty
12345678910
Easy Medium Very Hard
Canceling a Resy subscription is relatively straightforward but requires navigating their website or app. There may be minor complications if a user has forgotten their login information or subscription details.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Resy subscription.
How to Cancel Resy: Step by Step
If you purchased through Resy.com:
- Go to the Resy website (resy.com) and log in to your account.
- Click on your profile icon in the top right corner.
- Select Account from the dropdown menu.
- Navigate to the Membership section.
- Find the option Cancel Membership and click on it.
- Follow the on-screen instructions to confirm your cancellation.
- You will receive a confirmation email regarding your cancellation.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your Resy subscription in the list.
- Tap on it and select Cancel Subscription.
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find your Resy subscription in the list.
- Tap on it and select Cancel Subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account on the website or app.
- Go to Settings (gear icon).
- Click on Payments and then select Manage Automatic Payments.
- Find the Resy payment in your list of automatic payments.
- Select it and click on Cancel to stop future payments.
If you need assistance, here's how you can get in touch with Resy's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Resy Refund
- Be Direct: When contacting customer service, clearly state that you want to cancel your subscription. Avoid small talk to keep the conversation focused.
- Use Specific Language: Mention your intent to cancel in the subject line of emails or chat queries to ensure immediate attention.
- Contact During Off-Peak Hours: Try reaching out to customer service during early mornings or late evenings when wait times are typically shorter.
- Escalate Issues: If the first representative isn't helpful, politely ask to speak to a supervisor for better assistance.
- Utilize Social Media: Reach out through Twitter or Facebook; companies often respond faster to public inquiries.
- Document Everything: Keep records of all communication, including dates, times, and names of representatives.
- Take Advantage of Free Trials: If you're in a trial period, mention this to emphasize your lack of usage and request a waiver for any cancellation fees.
- Timing is Key: Cancel right before your billing cycle to avoid being charged for the next month.
- Offer Feedback: Provide honest feedback on why you are canceling; sometimes this opens doors for retention offers that may lead to a better outcome.
- Be Persistent: If your cancellation is met with resistance, reiterate your decision firmly until it’s processed.
- Use Alternative Contact Methods: If cancellation via the app or website proves difficult, consider using email or a phone call instead.
Why Do People Request Refunds from Resy
- Financial constraints or budget cuts.
- Infrequent use or lack of need.
- Finding better alternatives or competitors.
- Continuing to pay for services not being utilized.
- Difficulty in navigating the platform.
- Unresolved customer service issues.
- Change in personal circumstances (e.g., relocation).
- Feeling overwhelmed by multiple subscriptions.
- Perceived low value for the cost.
- Changes in restaurant preferences or dining habits.
- Frustration with booking difficulties or availability.
- Overall dissatisfaction with service quality.
Resy Refund Script
Script
Copy
Dear Resy, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Resy Refund Policy
Resy does not charge a membership fee; users can sign up for free and cancel their accounts at any time without penalty. However, if you have a subscription for premium features, you can cancel it through your account settings, and it will take effect at the end of the current billing cycle.
The Easiest Way to Get a Resy Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Resy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
RESY Resy.com RESY Reservations Resy Dining Resy Payment Resy Ticket Resy Inc.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.