Sellerboard is a tool for Amazon sellers that helps track profit, manage inventory, and optimize ads. They offer four subscription plans priced at $19, $29, $39, and $79 per month, each with options to pay monthly, half-yearly (10% off), or annually (20% off). You can try it free for one month without a credit card. If you see a charge from Sellerboard, it's likely for one of these subscription plans that give you access to features like profit dashboards, email follow-ups, and inventory tracking.
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It is relatively easy to cancel the Sellerboard subscription by contacting support via email at support@sellerboard.com, as there is no direct cancellation option within the tool. The support team is responsive and cancels billing immediately, but the process requires manual email contact, which adds a small level of effort compared to an in-app cancellation.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a sellerboard subscription.
How to Cancel sellerboard: Step by Step
If you purchased through sellerboard.com:
- Log in to your sellerboard account.
- Go to the "Billing" section.
- Click on the "Cancel Subscription" button.
- Confirm the cancellation by clicking on the "Confirm" button.
- You will receive a confirmation email from sellerboard once the cancellation is processed.
- If you encounter any issues, contact support at support@sellerboard.com for assistance.
- You will have access to your account until the end of your billing cycle, after which it will be deactivated.
If you need assistance, here's how you can get in touch with sellerboard's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a sellerboard Refund
- Be persistent and patient; open one support case at a time and allow time for response.
- Use clear, polite, and firm language; avoid confrontation to keep communication productive.
- Document all communication; keep records of emails and any replies for potential escalation.
- Request escalation politely if your initial cancellation or refund request is denied.
- Contact during business hours; avoid sending requests on weekends or holidays for quicker responses.
- Reference specific issues or errors with Sellerboard that justify your cancellation or refund request.
- Highlight any financial impacts caused by billing errors or unwanted renewals.
- Emphasize if your account was unused or the service was not received as promised.
- Send a detailed refund request after cancellation, specifying reasons like incorrect charges or unnotified renewals.
- Follow the official cancellation steps: log in to your Sellerboard account, navigate to billing, and cancel the subscription before requesting a refund.
Why Do People Request Refunds from sellerboard
- High price perception and requests for discounts from long-term customers
- Intensive initial time investment required to learn and set up the tool
- Limited PPC features such as no dayparting functionality
- Manual entry required for importing product costs
- Slow data loading and refresh speeds
- Interface usability issues – some users find it clunky despite powerful features
- Desire for additional features like an order list with customer addresses
- Preference for more granular product profitability breakdowns
- Lack of refunds, which might lead to cancellations if users are not satisfied after the trial period
sellerboard Refund Script
Script
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Dear sellerboard, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
sellerboard Refund Policy
Sellerboard operates a no-refund policy for subscription payments; however, you can cancel your subscription at any time to stop future billing. Cancellation can be done by emailing support@sellerboard.com, and your access to the service continues until the end of the current billing cycle.
The Easiest Way to Get a sellerboard Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from sellerboard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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