The Ultimate Step by Step Guide to Cancelling a Simply Business Subscription or Membership (simplybusiness.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Simply Business is an online insurance broker that helps small business owners find the right insurance coverage for their needs. They offer various types of business insurance, including liability and property insurance, all tailored to fit different professions. If you're getting billed by them, it's likely because you've chosen one of their insurance plans to protect your business.
The cancellation process requires navigating their online platform or calling customer service, which can be slightly cumbersome. Some users may encounter upselling during the cancellation, making it feel more difficult than expected.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Simply Business subscription.
How to Cancel Simply Business: Step by Step
If you purchased through SimplyBusiness.com:
Log in to your Simply Business account.
Navigate to the Billing section in your account dashboard.
Look for the Subscriptions tab.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Confirm your cancellation by following the prompts provided.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and tap on the Simply Business subscription.
Tap on Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu button (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the Simply Business subscription and tap on it.
Tap on Cancel Subscription and confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings (gear icon).
Select Payments.
Click on Manage pre-approved payments.
Find Simply Business in the list and select it.
Click Cancel to stop future payments.
How to Contact Simply Business
If you need assistance, here's how you can get in touch with Simply Business's support team.
Tips and Tricks for Getting a Simply Business Refund
Contact during off-hours: Call or chat with customer service during early mornings or late evenings to avoid long wait times.
Be polite but firm: Maintain a professional tone while clearly stating your intention to cancel.
Document everything: Keep records of all communications, including dates, times, and the names of representatives.
Ask for the retention department: If initially refused, request to speak directly to the cancellation or retention team who may offer better solutions.
Use specific language: Say you wish to
Why Do People Request Refunds from Simply Business
High costs and fees
No longer needed due to business changes
Poor customer service experiences
Found a better alternative with more benefits
Difficulty in navigating the platform
Limited features compared to expectations
Inadequate support for specific business needs
Lack of transparency in billing processes
Billing errors or discrepancies
Not utilizing the service enough to justify the expense
Simply Business Refund Script
Script
Copy
Dear Simply Business, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Simply Business Refund Policy
Simply Business allows members to cancel their subscription at any time without incurring penalties. To cancel, customers can do so directly through their account settings or by contacting customer service, ensuring that no further billing occurs after the cancellation is processed.
The Easiest Way to Get a Simply Business Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Simply Business—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Simply Business may have provisions in their terms that could make it difficult to cancel your subscription immediately, such as requiring notice periods or imposing early cancellation fees. Always read the fine print for potential lock-in clauses before committing, as these can lead to unexpected charges when you try to cancel.
High costs and fees
No longer needed due to business changes
Poor customer service experiences
Found a better alternative with more benefits
Difficulty in navigating the platform
Limited features compared to expectations
Inadequate support for specific business needs
Lack of transparency in billing processes
Billing errors or discrepancies
Not utilizing the service enough to justify the expense
Account Number
Email Address associated with the account
Phone Number linked to the account
Reason for Cancellation
Subscription Type (e.g., monthly or yearly)
Billing Information on record
Last Payment Date
Preferred Method of Contact
Before cancelling your Simply Business subscription, be aware that you will lose access to important features such as tailored business insurance coverage and dedicated support for managing your policy. Additionally, any ongoing claims may be affected, and you might not receive any refunds for the unused portion of your subscription. Make sure to download any critical documents or data before finalizing your cancellation, as you will not be able to retrieve them afterward.
Simply Business allows members to cancel their subscription at any time without incurring penalties. To cancel, customers can do so directly through their account settings or by contacting customer service, ensuring that no further billing occurs after the cancellation is processed.
To cancel your subscription with Simply Business, you will need to log into your account, which requires your password. If you can't remember your password, you can reset it by visiting the following URL: https://www.simplybusiness.com/reset-password. Once you've logged in with your new password, you can proceed with canceling your subscription.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Simply Business subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Simply Business account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Simply Business online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Simply Business Simply Business Insurance SB Simply Business Simply Business Payments Simply Business LLC
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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