The Joint Chiropractic offers affordable and convenient chiropractic care focused on routine visits without involving insurance hassles. They have a monthly Wellness Plan subscription where you can get up to 4 visits per month for a fixed price, with adults paying $89/month and discounts available for military and youth. If you don't want a subscription, you can buy packages of visits or pay for single visits. The billing you see might be from the Wellness Plan subscription or from a package purchase, making it easier to budget for regular chiropractic care.
Cancellation must be done in person at the clinic where the membership originated, which could be inconvenient and time-consuming for the consumer. No online or phone cancellation option increases the difficulty and effort required to cancel.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a The Joint Chiropractic subscription.
How to Cancel The Joint Chiropractic: Step by Step
If you purchased through The Joint Chiropractic directly:
Visit the clinic where you originally signed up for the membership.
Request to speak with a staff member about your membership cancellation.
Complete any required forms to initiate the cancellation process.
Return your membership card if necessary; the clinic may ask for the card you used to sign up.
Confirm the cancellation and ask for a receipt or confirmation of the cancellation for your records.
If you purchased through another billing source:
Contact The Joint Chiropractic directly via their Contact Us page.
Provide your membership details to ensure they process your request correctly.
How to Contact The Joint Chiropractic
If you need assistance, here's how you can get in touch with The Joint Chiropractic's support team.
Tips and Tricks for Getting a The Joint Chiropractic Refund
Visit the original clinic in person to submit your cancellation request as many offices require in-person cancellation.
Keep your membership number and personal details handy to provide clear identification when requesting cancellation.
Review your membership agreement thoroughly to understand notice periods, fees, and minimum commitment terms (often two months).
Ask the office to email you the official cancellation form or confirmation and send back a signed copy to have a written record.
Be persistent and prepared to escalate your cancellation request to higher management if front desk staff are unhelpful.
Use formal written communication such as a certified letter stating your intent to cancel, including membership details and desired cancellation date.
If you cannot appear in person, use a medical power of attorney (POA) to authorize someone else to handle the cancellation, although some offices may resist this.
Time your cancellation call during off-peak hours to reduce wait time and ensure you get a representative on the phone.
Hold on calls and be firm but polite when requesting cancellation confirmation, asking for verbal and written proof.
Check your bank or credit card statements carefully after cancellation to ensure no further charges are made.
As a last resort, dispute unauthorized charges with your bank if the company continues billing despite cancellation requests.
Why Do People Request Refunds from The Joint Chiropractic
Chiropractor replacement, quitting, or starting their own practice leading to dissatisfaction.
Moving to a location without The Joint Chiropractic clinics, making the membership useless.
Corporate policy makes canceling memberships difficult, causing frustration.
Lack of monitoring of members who stop attending, resulting in continued charges for unused months.
Doctor burnout and high volume strategy contributing to poor service.
Cumbersome cancellation process requiring in-person cancellation at the original clinic.
Issues with auto-renewal and charges continuing after cancellation attempts.
Draconian cancellation policies and poor customer service causing frustration and complaints.
Perceived mistreatment such as continued charging post-cancellation request.
Recommendation to cancel well in advance if circumstances change.
The Joint Chiropractic Refund Script
Script
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Dear The Joint Chiropractic, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
The Joint Chiropractic Refund Policy
The Joint Chiropractic requires all membership cancellations and freezes to be handled directly at the clinic where the membership originated; the corporate office cannot make changes to memberships. Additionally, certain legal rights to cancel or receive refunds may apply depending on state statutes, such as a three-day right to change your mind for additional treatments in North Carolina or a 72-hour cancellation right for certain services in Florida and Kentucky.
The Easiest Way to Get a The Joint Chiropractic Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from The Joint Chiropractic—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
The Joint Chiropractic requires you to cancel your membership in person at the clinic where you originally signed up, which can be inconvenient if you have moved or live far away. Attempting to cancel by phone often doesn't work, and the process can be difficult with corporate and clinics sometimes ignoring cancellation requests, leading to unwanted auto-renewals. There are no straightforward online or phone cancellation options, and some members report being charged after attempting cancellation, so it's crucial to plan ahead, get cancellation confirmation in writing, and be prepared for a potentially challenging process.
Chiropractor replacement, quitting, or starting their own practice leading to dissatisfaction.
Moving to a location without The Joint Chiropractic clinics, making the membership useless.
Corporate policy makes canceling memberships difficult, causing frustration.
Lack of monitoring of members who stop attending, resulting in continued charges for unused months.
Doctor burnout and high volume strategy contributing to poor service.
Cumbersome cancellation process requiring in-person cancellation at the original clinic.
Issues with auto-renewal and charges continuing after cancellation attempts.
Draconian cancellation policies and poor customer service causing frustration and complaints.
Perceived mistreatment such as continued charging post-cancellation request.
Recommendation to cancel well in advance if circumstances change.
Membership number (from membership card or recent statements)
Full name, address, phone number, and email address (matching your account)
Membership agreement or contract (for reference to cancellation policy, notice periods, and fees)
Official identification (may be required to verify your membership in person)
Cancellation form (often needs to be filled out and signed, typically in person, or requested via email if remote)
Effective cancellation date (noted for your records or included in written requests)
Copies of all communication or confirmation related to your cancellation
Proof of most recent billing (optional, but may help in case of discrepancies)
Before cancelling your subscription or membership with The Joint Chiropractic, you should know that all cancellations must be handled in person at the clinic where you initially signed up. You will lose access to their chiropractic services and any benefits included in your membership once the cancellation is processed. Make sure to provide your membership details to the clinic representative and request a confirmation email to have proof of cancellation. There is no option to cancel over the phone or online, so a personal visit is required to complete the cancellation process.
The Joint Chiropractic requires all membership cancellations and freezes to be handled directly at the clinic where the membership originated; the corporate office cannot make changes to memberships. Additionally, certain legal rights to cancel or receive refunds may apply depending on state statutes, such as a three-day right to change your mind for additional treatments in North Carolina or a 72-hour cancellation right for certain services in Florida and Kentucky.
To cancel your membership with The Joint Chiropractic, you must go to the clinic where the membership originated as cancellations must be handled in person at the original clinic. The corporate office or online support cannot process membership cancellations. Therefore, a password for online access is not required for canceling your subscription in person. However, if you need to reset your password for online access or other reasons, you can do so here: https://backoffice.thejoint.com/ (click 'Forgot your password?').
We've actually written a step by step guide on how to get a refund from The Joint Chiropractic. Check it out!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your The Joint Chiropractic subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your The Joint Chiropractic account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel The Joint Chiropractic online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
The Joint Chiropractic May Show Up On Your Statement As:
THE JOINT CHIROPRACTIC THE JOINT CORP THE JOINT CHIRO THE JOINT THE JOINT CHIRO CORP THE JOINT CHIRO LLC
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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