The Prehab Guys offer a subscription service called the [P]rehab Exercise Library, where you can access exercise videos and personalized programs. They have monthly subscriptions for $19/month and an annual option for $144/year, both billed automatically after a 7-day free trial. There is also a discounted rate for students and armed forces at $15/month. If you're being billed by them, it means you signed up for a subscription to their exercise resource library, which renews automatically unless canceled.
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The cancellation process requires navigating the app to manage membership or contacting support via email. There is no direct, straightforward cancellation button on the main website, and users may need to find the cancellation link or request support assistance, adding complexity.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a The Prehab Guys subscription.
How to Cancel The Prehab Guys: Step by Step
If you purchased through the [P]rehab App:
- Log in to your account on the [P]rehab App.
- Navigate to the Account Settings section.
- Look for the Membership or Subscriptions option.
- Select the option to Cancel Subscription.
- Follow the prompts to confirm your cancellation.
- Your membership will be active until the end of the current billing period, and no refunds will be provided for partially used membership cycles.
If you purchased through a website:
- Visit the [P]rehab Guys website.
- Scroll to the bottom and click on Contact Us.
- Either call or email the provided contact information requesting cancellation of your membership.
- Provide your account details to the support team for verification.
- Your account will close at the end of the current billing cycle.
If you purchased through a mobile app store (iOS/Android):
- Open the App Store or Google Play Store on your device.
- Go to your account settings in the store.
- Select Subscriptions.
- Find the [P]rehab App subscription.
- Select the option to Cancel Subscription.
- Your subscription will remain active until the current billing period ends.
If you need assistance, here's how you can get in touch with The Prehab Guys's support team.
Tips and Tricks for Getting a The Prehab Guys Refund
- Email cancellation requests directly, as phone or app-based cancellations may not be reliable.
- Keep proof of cancellation emails or messages for leverage if billing continues.
- Contact your payment provider (credit card or bank) to dispute charges if cancellations are ignored or ignored.
- Cancel just before renewal to avoid being charged for the next period but ensure you don't miss the cutoff.
- Be explicit and firm in communication—use clear language like "Please cancel my subscription immediately and confirm."
- Follow up persistently if you do not get confirmation or the charges continue.
- Consider escalating by requesting to speak with a supervisor or using social media channels for visibility.
- Check for ongoing auto-renewals and remember that deleting the app does not cancel the subscription.
Why Do People Request Refunds from The Prehab Guys
- Unsatisfactory coaching service: Anonymous coach responses and poor guidance on form correction.
- Inability to address pain issues: Coaches fail to properly assist with pain management during exercises.
- Frequent upselling of equipment: Coaches often push additional purchases of ATG equipment during interactions.
- Complicated workout requirements: Workouts require complex equipment or setups, making them inconvenient and confusing.
- Time-consuming workouts: 45-minute sessions that deliver minimal cardiovascular or overall fitness benefits.
- Lack of trainer engagement: No engaged trainer available to assist with problems, reducing program effectiveness.
The Prehab Guys Refund Script
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Dear The Prehab Guys, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
The Prehab Guys Refund Policy
The Prehab Guys' membership subscriptions automatically renew unless canceled before the end of the current billing period. Cancellation causes the account to close at the end of the billing cycle, with no refunds for unused time or after the trial period. Price changes are communicated in advance, and users can cancel if they do not agree to the new price. All sales are final post-trial, and store credit (not refunds) may be offered for purchases within 30 days under promotional campaigns.
The Easiest Way to Get a The Prehab Guys Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from The Prehab Guys—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
The charge from The Prehab Guys could show up on your statement as: THEPREHABGUYS THE PREHAB GUYS PREHABGUYS.COM THEPREHAB or THE PREHAB.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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