The Personality Lab offers a 7-day trial package for personality tests at a cost of $0.95. If you don't cancel within this trial period, you'll be automatically charged a monthly subscription fee of $29.95. The subscription renews every month until you cancel it by contacting their support. Payments are securely processed through Stripe or PayPal, and you get premium access to personality tests with results emailed to you after payment.
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While thepersonalitylab provides a straightforward form for cancellation and an email contact, user reviews indicate issues with charges continuing after cancellation attempts, suggesting the process can be frustrating and not guaranteed immediate. This complexity and lack of instant confirmation raise the difficulty level for consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a thepersonalitylab subscription.
How to Cancel thepersonalitylab: Step by Step
If you purchased through Credit Card:
- Log in to your account on thepersonalitylab.com.
- Navigate to the Account Settings section.
- Select Manage Subscriptions.
- Find the active subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Confirm the cancellation when prompted.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select Settings (the gear icon).
- Click on Payments and then Manage Automatic Payments.
- Find The Personality Lab in the list of merchants.
- Click on the subscription and select Cancel.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top.
- Select Subscriptions.
- Find The Personality Lab subscription.
- Tap on it and choose Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select The Personality Lab subscription.
- Tap on Cancel Subscription.
If you need assistance, here's how you can get in touch with thepersonalitylab's support team.
Email
The email is not available.
Tips and Tricks for Getting a thepersonalitylab Refund
- Contact your bank or credit card company immediately to block or dispute charges, as continuing unauthorized charges are common; sometimes it requires blocking the card and requesting a new one.
- Use the official cancellation form on thepersonalitylab.org subscription cancellation page, but be skeptical as cancellations through the site might be ineffective, so confirm with your bank.
- Keep records of all communication, as you may need evidence to dispute charges or to escalate your case.
- Escalate firmly and clearly if the first cancellation attempt fails, including mentioning disputes with your bank or credit card company.
- Timing matters: Cancel before the trial or initial payment period ends to avoid automatic subscription charges.
- Watch out for different merchant names used for charges on your statement, as the company might use pseudonyms to bypass blocks.
- Consider reporting to your bank and payment provider that charges are unauthorized and seek a permanent block on the merchant.
- Do not rely solely on the company’s claims about cancellation; if charges continue, be proactive in contacting your payment institution.
- Avoid arguing or negotiating online with the company; instead, focus on banking channels and formal dispute paths.
- If all else fails, cancel your card and get a new number to stop ongoing charges entirely.
Why Do People Request Refunds from thepersonalitylab
- Unauthorized charges or payments taken without user consent.
- Difficulty or failure to cancel subscriptions, leading to continued charges after cancellation attempts.
- Lack of clear information about payment requirements before taking lengthy tests.
- Unexpected subscription fees following initial low-cost or free trials.
- Charges for items or services not ordered or approved by the user.
- Perceived deceptive or scam-like business practices including unauthorized recurring charges.
- Difficulties obtaining refunds for unwanted or unauthorized charges.
- Complaints about unethical or unprofessional conduct related to subscription and payment.
- Payment required to view test results after investing time in lengthy questionnaires.
- Lack of transparency about trial periods and subsequent billing.
- Users missing cancellation deadlines due to difficulty finding unsubscribe or cancellation options.
thepersonalitylab Refund Script
Script
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Dear thepersonalitylab, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
thepersonalitylab Refund Policy
The Personality Lab offers a 7-day trial access for $0.95, and if you cancel during this period, you are only charged the trial fee. After the trial, a monthly fee of $29.95 applies until you cancel your subscription. Cancellations can be made anytime by contacting their support team at support@personalitylab.net for quick and easy processing.
The Easiest Way to Get a thepersonalitylab Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from thepersonalitylab—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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