The Ultimate Step by Step Guide to Cancelling a Trademark Engine Subscription or Membership (trademarkengine.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
Trademark Engine helps you register and protect your trademarks online, like your name, logo, or business. They offer different packages starting at $49 that include services like trademark search and lawyer consultations, with options for more help and faster processing at higher prices. They also have a subscription service called Brand Protection+ that costs $199 every three months after a free trial, which helps monitor and protect your brand. If you see charges from them, it's likely for one of these trademark services or subscriptions to keep your brand safe.
Cancellation requires contacting Trademark Engine via phone or email rather than an online self-service option, which makes the process moderately difficult. However, providing direct contact details simplifies the process, keeping the difficulty from being higher.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Trademark Engine subscription.
Tips and Tricks for Getting a Trademark Engine Refund
Call the Trademark Engine toll-free number (1-877-721-4579) directly to cancel as online cancellation is often not allowed.
Be persistent and escalate by asking to speak with supervisors or managers if frontline reps refuse cancellation or refunds.
Keep detailed records of all interactions including dates, times, names of reps, and screenshots of communications.
Request email confirmation of any cancellation or refund agreements to have proof.
Act quickly before your subscription renews or additional charges post to prevent further billed amounts.
Use polite but firm language, avoiding emotional or aggressive tones.
Watch for hidden or auto-enrolled subscriptions during checkout and opt-out of add-ons carefully.
Know that only Trademark Engine fees are refundable, government fees and attorney fees typically are not.
If customer service is unresponsive or refuses refunds, consider filing disputes via your bank or credit card issuer (chargebacks) to block and recover unauthorized charges.
Freezing or canceling your credit card associated with the charges is sometimes necessary as a last resort to stop recurring payments.
File complaints with the Better Business Bureau or state attorney general as escalation paths if you cannot resolve issues directly.
Use prepared refund request scripts that are clear, concise, and professional.
Appeal to helpful named agents (e.g., "Moe" or "Medal") mentioned by other users who facilitated cancellations or refunds.
Do not cancel membership/subscription before contacting support unless specifically instructed to avoid losing eligibility for refunds.
Consider asking for an order hold if outright cancellation is difficult, to preserve refundable amounts.
Why Do People Request Refunds from Trademark Engine
Misleading low pricing advertised initially, followed by upselling to several hundred dollars through add-on services and surprise subscriptions.
Unexpected recurring fees such as $99 privacy subscription, $175/3 month trademark infringement monitoring, $199/year brand protection bundle, and other hidden charges.
Pressure tactics suggesting customers are in jeopardy if they do not purchase additional services.
Difficulty in canceling subscriptions, sometimes requiring calls to customer service since online cancellation or opt-out is not seamless.
Refund disputes where some fees are non-refundable based on terms of service, even if customers feel overcharged.
Unclear or misleading disclosure of mandatory government fees and platform fees.
Automatic enrollment into unwanted subscriptions and recurring fees without clear consent.
High cancellation fees and complications when trying to switch providers.
Expedited processing fees paid but not resulting in faster service.
Unauthorized charges like copyright privacy subscriptions that customers claim they did not order.
Poor customer support communication leading to frustration.
General dissatisfaction with the value and transparency of the services offered.
Trademark Engine Refund Script
Script
Copy
Dear Trademark Engine, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Trademark Engine Refund Policy
Trademark Engine's subscription services auto-renew and fees continue being charged until the subscription is canceled by the customer. Customers must cancel to stop further subscription fees. Regarding the Privacy Protection Program, cancellation is allowed at any time but no partial refunds are given, and the cancellation process is only complete after filing an address change with the USPTO, after which personal information becomes public. Refunds are only issued for Trademark Engine fees within 30 days of purchase and government fees are non-refundable.
The Easiest Way to Get a Trademark Engine Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Trademark Engine—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Trademark Engine uses a subscription model that includes an auto-renewing service, which can be difficult to cancel. You cannot cancel your subscription online; you must call their support line and speak to someone to manually cancel it, which has been reported as a frustrating and sometimes prolonged process. Additionally, there are reports of hidden fees, unauthorized charges, and difficulty removing credit card information, with no refunds for unused subscription portions and no straightforward early cancellation options, so be wary of the fine print and potential challenges in stopping billing once started.
Misleading low pricing advertised initially, followed by upselling to several hundred dollars through add-on services and surprise subscriptions.
Unexpected recurring fees such as $99 privacy subscription, $175/3 month trademark infringement monitoring, $199/year brand protection bundle, and other hidden charges.
Pressure tactics suggesting customers are in jeopardy if they do not purchase additional services.
Difficulty in canceling subscriptions, sometimes requiring calls to customer service since online cancellation or opt-out is not seamless.
Refund disputes where some fees are non-refundable based on terms of service, even if customers feel overcharged.
Unclear or misleading disclosure of mandatory government fees and platform fees.
Automatic enrollment into unwanted subscriptions and recurring fees without clear consent.
High cancellation fees and complications when trying to switch providers.
Expedited processing fees paid but not resulting in faster service.
Unauthorized charges like copyright privacy subscriptions that customers claim they did not order.
Poor customer support communication leading to frustration.
General dissatisfaction with the value and transparency of the services offered.
Full name associated with the account
Email address used for registration
Account number or order reference (if available)
Phone number linked to the account (for verification)
Reason for cancellation (if requested by support)
Details of the specific subscription or service being canceled (e.g., Brand Protection+, Privacy Protection Program)
Billing address (if necessary for identification)
Last four digits of payment method (if further verification is required)
Contacting support via email or by calling 1-877-721-4579
Confirmation of identity when requested, to ensure account security
Before cancelling your Trademark Engine subscription, know that you need to contact them directly via email or phone to process the cancellation as it cannot be done online. Your account and subscription will remain active until the end of the current subscription term, but after cancellation, you will lose access to your account and all related services. Subscriptions automatically renew at the end of trials or promotional periods without prior notice, so timely cancellation is important to avoid unexpected charges. Additionally, if payment fails at renewal, you have a few days to update your payment information before your service is suspended or terminated.
Trademark Engine's subscription services auto-renew and fees continue being charged until the subscription is canceled by the customer. Customers must cancel to stop further subscription fees. Regarding the Privacy Protection Program, cancellation is allowed at any time but no partial refunds are given, and the cancellation process is only complete after filing an address change with the USPTO, after which personal information becomes public. Refunds are only issued for Trademark Engine fees within 30 days of purchase and government fees are non-refundable.
To cancel your subscription with Trademark Engine, you need to complete the cancellation via phone to securely verify your account ownership, which indicates that having your password is necessary for security verification. You can contact them at 1-877-721-4579 or via support@trademarkengine.com to proceed with cancellation. If you have forgotten your password, you can reset it at this link: https://www.trademarkengine.com/crm/. This process helps them ensure that only authorized users can cancel subscriptions.
We've actually written a step by step guide on how to get a refund from Trademark Engine. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Trademark Engine subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Trademark Engine account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Trademark Engine online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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