Truekind offers a membership program called Truekind Elite where members pay $4.99 a month. This subscription includes benefits like free priority shipping, access to exclusive deals and content, and free returns for up to 90 days. The membership automatically renews each month unless canceled, and payment is billed to your credit card on file. If you're seeing charges from Truekind, it's likely from this subscription service that you signed up for on their website.
The cancellation process is relatively straightforward and can be done online by logging into the member account and choosing 'Manage Subscription' or by contacting customer care via live chat, email, or phone. There are no cancellation fees, and the process is clearly outlined in their terms, making it easy for consumers to cancel their subscription.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Truekind subscription.
How to Cancel Truekind: Step by Step
If you purchased through Truekind.com:
Log into your Member Account on the Truekind website.
Navigate toManage Subscription.
Follow the cancellation instructions provided on the screen.
If you purchased through Customer Care:
Contact Customer Care through one of the following methods:
Live Chat: Visit the Truekind website and click on the chat option.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Truekind Refund
Contact customer support multiple times and keep a record of all communications for proof.
Request cancellation via multiple channels such as email, phone, and website chat to increase response chances.
Dispute charges with your credit card company if cancellation requests are ignored, providing proof of your attempts to cancel.
Use clear and firm language explicitly stating you want to cancel and expect confirmation.
Escalate by asking to speak with a supervisor if the initial customer service representatives are unhelpful.
Try cancelling near the end of the billing cycle to avoid being charged for the next cycle.
Watch out for automatic renewal clauses and reiterate your cancellation request after the renewal date if necessary.
Check if cancellation needs to be done through their website login area, and do so promptly.
Avoid using vague language which might be interpreted as a pause rather than full cancellation.
Why Do People Request Refunds from Truekind
Incorrect sizing or bras not fitting as expected.
Discomfort caused by poor fit or too small sizes.
Changed manufacturer causing fit and quality issues.
Unauthorized subscription or membership charges leading to refund requests.
Items returned due to changing mind.
Items damaged due to normal wear and tear or misuse are typically not refunded, causing disputes.
Products marked as Final Sale cannot be refunded, leading to cancellations before purchase.
Customer service issues including unresponsiveness or difficulty with refunds.
Wrong color, style, or size received prompting exchanges or refunds.
Truekind Refund Script
Script
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Dear Truekind, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Truekind Refund Policy
Truekind memberships can be canceled at any time by logging into your account and managing your subscription or by contacting Customer Care via live chat, email, or phone. Memberships automatically renew monthly unless you cancel before the next billing date, and fees are generally non-refundable except in specific cases. If Truekind terminates your membership, a prorated refund may be provided unless due to misconduct or fraud.
The Easiest Way to Get a Truekind Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Truekind—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Truekind allows you to cancel your membership at any time with no cancellation fees or lock-in contracts. However, you cannot cancel or change an order once it has begun processing, so timing is crucial. Additionally, canceling your account does not refund amounts already paid or stop pending charges, which is a key detail to be aware of.
Incorrect sizing or bras not fitting as expected.
Discomfort caused by poor fit or too small sizes.
Changed manufacturer causing fit and quality issues.
Unauthorized subscription or membership charges leading to refund requests.
Items returned due to changing mind.
Items damaged due to normal wear and tear or misuse are typically not refunded, causing disputes.
Products marked as Final Sale cannot be refunded, leading to cancellations before purchase.
Customer service issues including unresponsiveness or difficulty with refunds.
Wrong color, style, or size received prompting exchanges or refunds.
Member Account login credentials (email and password used to register with Truekind)
Access to the "Manage Subscription" section in your member account
Personal identification details (such as your name and email) for account verification if contacting support
Subscription or membership details (subscription type, membership ID, or recent order information)
Contact method (Live Chat, email, or phone) to reach Customer Care: vip@truekind.com or +1 (678) 831-8222
Request to cancel within the stated timeframe for the cancellation to be effective for the upcoming billing cycle
Awareness that there are no cancellation fees
Understanding that cancellation does not refund previous charges or prevent pending charges; cancellation applies to future bills only
Before cancelling your Truekind membership, it's important to note that your membership fee is generally non-refundable. When you cancel, you will lose benefits including free priority shipping on all continental US orders, access to an exclusive community focused on body positivity and women empowerment, unlimited streaming of exclusive educational and inspirational video content, as well as exclusive deals such as discounts, early access to new launches, giveaways, and free products. You will also lose the advantage of free returns for up to 90 days on eligible items. Additionally, Truekind memberships renew automatically monthly, so you must cancel before the next charge to avoid being billed again and cancelation must be done through your member account or customer care.
Truekind memberships can be canceled at any time by logging into your account and managing your subscription or by contacting Customer Care via live chat, email, or phone. Memberships automatically renew monthly unless you cancel before the next billing date, and fees are generally non-refundable except in specific cases. If Truekind terminates your membership, a prorated refund may be provided unless due to misconduct or fraud.
To cancel your Truekind subscription, you generally need to log into your member account, which means having your password. However, if you don't want to log in or have trouble accessing your account, you can also cancel your subscription by contacting Truekind's Customer Care via live chat, email (hello@truekind.com), or phone (+1 678-831-8222). This way, you might not need your password if you use customer support. If you do need to reset your password to log in, you can reset it here: https://truekind.com/account/login (look for the "Forgot Password" link on the login page).
We've actually written a step by step guide on how to get a refund from Truekind. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Truekind subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Truekind account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Truekind online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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We'll cancel them for you and even try to get you a refund
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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