WebstaurantStore is an online supplier for restaurant and foodservice needs, offering a wide variety of products like equipment, supplies, and smallwares. They have a subscription service called WebstaurantPlus, which costs $99 a month and gives members perks like free shipping on many items and quicker order processing. If you subscribe, you might see a monthly charge for this membership, and it also offers exclusive items and a savings guarantee. They handle payments monthly and will notify you before renewing, and you can cancel anytime but benefits last until the next renewal.
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Cancellation can be done online easily through the Manage Subscription tab in the My Account section, with a clear cancel subscription link present.
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How to Cancel WebstaurantStore: Step by Step
If you purchased through WebstaurantPlus:
- Go to the WebstaurantStore website: webstaurantstore.com.
- Log in to your account by clicking on the Account icon at the top right corner.
- Access your account settings by selecting My Account.
- Navigate to the WebstaurantPlus page.
- Click on the Manage Subscription tab.
- Locate the Current Subscription Details section.
- Click on the link that reads Cancel Subscription.
- After cancellation, your subscription will remain active until the next scheduled renewal date, at which point it will terminate.
Tips & Tricks for Canceling WebstaurantStore
- Contact customer support directly by phone if online cancellation fails—users report the website sometimes shows errors or "Page not Found" when attempting online cancellation.
- Be persistent and politely escalate—insist on speaking to a supervisor or customer retention department if initial reps are unhelpful.
- Document all communications and keep records of cancellation requests and any response times or callbacks.
- Time your cancellation near the billing cycle to avoid unwanted charges for the next period.
- Use clear and assertive language, stating you want to cancel immediately and expect confirmation by email.
- Follow up with multiple channels like phone, email, and website to ensure cancellation is processed.
- Check your bank or credit card statements and dispute any unauthorized charges if cancellation is ignored or delayed.
- Seek help from online forums or communities where users share experiences and escalation tips specifically for WebstaurantStore cancellations.
WebstaurantStore Customer Service Info
If you need assistance, here's how you can get in touch with WebstaurantStore's support team.
Cancel WebstaurantStore Script
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Dear WebstaurantStore Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Although I have appreciated the services provided, I have recently reassessed my needs, and I believe it is best for me to discontinue my membership at this time.
Please let me know if you require any further information to process this cancellation. Thank you for your assistance.
Best regards,
Frequently Asked Questions
WebstaurantStore's WebstaurantPlus subscription can be canceled anytime via the "Manage Subscription" tab in the WebstaurantPlus section of your account. The subscription and its benefits stay active until the next renewal date, after which it terminates. Note that fees are not pro-rated or refunded if benefits have been used during the month.
To cancel a subscription on WebstaurantStore, you generally need to access the "Manage Subscription" tab in your account under "My Account," which implies that you need to log in with your password. If you have forgotten your password, you can reset it using this URL: https://www.webstaurantstore.com/resetpassword-myaccount.html. There is no indication of phone or chat support cancellation options that do not require your account password, so having access to your password or resetting it is necessary to cancel the subscription.
- Unexpectedly high shipping fees that customers were not informed about or did not authorize.
- Out-of-stock items and inventory issues leading to cancellations and the need to find alternative products elsewhere.
- Damaged or incorrect items received, causing difficulties with returns and disputes over return shipping costs.
- Poor customer service, including lack of accountability, unhelpful supervisors, and insufficient compensation or resolution.
- Inability to cancel orders after they have already shipped, despite customer requests.
- Frustration with company policies on cancellations and refunds.
- Subscription cancellations due to dissatisfaction with service or compensation offered (e.g., store credits).
WebstaurantStore offers a subscription called WebstaurantPlus that you can cancel at any time with no commitment or early-cancellation fees. However, after cancellation, the subscription benefits remain active until the next scheduled renewal date, and there are no prorated refunds for any unused portion of the month. So, while you can cancel anytime, be mindful that you will be billed for the full month if you cancel mid-cycle.
Before cancelling a WebstaurantPlus subscription on WebstaurantStore, it's important to know that you can cancel anytime through the 'Manage Subscription' tab in your account. After cancellation, your membership and benefits will continue until your next scheduled renewal date, after which the subscription will end. Keep in mind that subscription fees are not prorated or refunded if you have used benefits during the month. Cancelling means you will lose access to WebstaurantPlus benefits like free shipping and any special membership perks after your current period ends.
- Access to your WebstaurantStore account (log in required)
- Navigate to the "My Account" section
- Go to the "WebstaurantPlus" or subscription management page
- Locate your "Current Subscription Details"
- Use the "Cancel Subscription" link in the subscription management tab
We've actually written a step by step guide on how to get a refund from WebstaurantStore. Check it out!
The Easiest Way to Cancel WebstaurantStore
If you’re frustrated trying to cancel your subscription, membership, or bill from WebstaurantStore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to WebstaurantStore?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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