Is "EXPRESS APP" fraud?

Name: Chargeback
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The Guide to Understanding Why You Were Charged By “EXPRESS APP” and What To Do About It (app.express.com)

Published

December 11, 2025

Updated

December 12, 2025

What is "EXPRESS APP"?

Express at app.express.com is a convenient platform that helps you manage your personal finances with easy subscriptions and billing services. It's perfect for keeping track of your memberships and recurring payments, making sure nothing sneaks up on you. If you're seeing a charge from them, it might be for a service you signed up for, like a subscription to your favorite product or service.

EXPRESS: This part identifies the type of service or brand associated with the transaction, often suggesting speed or convenience.
APP: Short for 'application,' which could refer to a mobile app or software used to complete the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Express?

Subscription Fees: Users often subscribe to services which may automatically renew, leading to recurrent charges.
Transaction Fees: Charges for transactions processed through the platform, especially if users accept payments via Express.
In-App Purchases: Some users report charges for additional features or services that are not included in the free version.
Account Upgrades: Upgrading to a premium account incurs additional fees that may not be clearly communicated at the time of upgrade.
Service Usage: Users may be charged based on the volume of services utilized, such as shipping or payment processing costs.
Trial Period Charges: Users may unwittingly be charged after a free trial period if they didn't cancel before it ended.
Currency Conversion Fees: If transactions involve multiple currencies, users may incur extra fees due to currency conversion.
Third-Party Integrations: Charges can occur if users connect third-party services that have their own fee structures.
Unexpected Add-Ons: Some users accidentally select features or services that come with additional costs during the sign-up process.
Errors or Misunderstandings: There are instances where users claim they were overcharged due to confusion regarding pricing plans.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the app.express.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the app.express.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with app.express.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Express Customer Service Info

If you need assistance, here's how you can get in touch with Express's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

1-888-397-1980

cs@express.com

Site

https://www.express.com/content/help/contact-us.jsp

Get help with your refund

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What other ways do charges from Express show up?

EXPRESS APP EXPRESS.COM EXPRESS SUBSCRIPTION EXPRESS SERVICES EXPRESS CHARGES APP.EXPRESS 1PASSWORD-DDA 1PASSWORD-DDA-PIN 1PASSWORD-SUBSCRIPTION EXPRESS-DDA-XYZ EXPRESS-SERVICE-FEE FROM EXPRESS EXPRESS APP PAYMENT

The Easiest Way to Cancel Express

If you're frustrated trying to cancel your subscription, membership, or bill from Express—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.