Is "CASCADESUPPLY" fraud?

The Guide to Understanding Why You Were Charged By “CASCADESUPPLY” and What To Do About It (cascade.com)

Published

December 14, 2025

Updated

December 18, 2025

What is "CASCADESUPPLY"?

Cascade is a company that helps manage subscriptions and billing for various services. If you've seen a charge from them, it could be for a subscription you’ve signed up for, like streaming or monthly products. They make it easy to keep track of your regular payments, so you don’t have to worry about missing anything.

CASCADE: This part usually reflects a business name or specific service offered, often associated with a supply company.
SUPPLY: Indicates the nature of the business, suggesting that this is a transaction related to goods or services provided by a supplier, such as products or materials.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Cascade?

Subscription Fees: Users may subscribe to services on Cascade, leading to recurring charges.
One-Time Purchases: Customers may have made single transactions for products or services, which could appear as charges.
Trial Period Conversions: Some users might not realize they entered a trial that converts into a paid subscription after a certain period.
Additional Fees for Services: Charges might also originate from extra features or services beyond the initial purchase.
Accidental Orders: Reports indicate that some users inadvertently placed orders due to user interface issues.
Family or Shared Accounts: Users with shared payment methods might see charges from another family member's activity.
Currency Conversion Fees: If users are in different countries, currency conversion can lead to additional charges.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the cascade.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cascade.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cascade.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Cascade Customer Service Info

If you need assistance, here's how you can get in touch with Cascade's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

1-888-503-1230

support@cascade.com

Site

https://cascade.com/contact

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What other ways do charges from Cascade show up?

CASCADE CASCADE.COM 1PASSWORD CASCADE TECHNOLOGIES CASCADE SUBSCRIPTION CASCADE APP CASCADE SERVICE CASCADE LLC CASCADE PAYMENTS 1PASSWORD-DDA CASCADE INC.

The Easiest Way to Cancel Cascade

If you're frustrated trying to cancel your subscription, membership, or bill from Cascade—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.