Is Cleanova Services fraud?

• Subscription Fees: Customers often see recurring charges for subscription plans they signed up for, such as monthly or annual memberships.
• In-App Purchases: Charges may occur for additional features or services within the app, which users sometimes forget they've agreed to.
• Trial Conversion: If a user signed up for a free trial, they might be charged once the trial period ends unless they cancel in time.
• Multiple Accounts: Users may have charges from multiple accounts if they inadvertently created more than one profile.
• Service Upgrades: Charges from upgrading to a premium version that offers more features than the standard one.
• Accidental Purchases: Some users report accidentally purchasing services or features due to unclear prompts or interface design.
• Family Sharing: If users are part of a family sharing plan, charges could appear under their account from shared subscriptions.
• Refund Delays: Occasionally, refunds for canceled services may not process as quickly, leading to confusion over why charges still appear.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cleanova.app via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cleanova.app refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cleanova.app, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.