Is ELAL FLIGHT fraud?

• Membership/Subcription Fees: Users might see charges for annual or monthly membership fees related to the Matmid frequent flyer program.
• Points Redemption Fees: When redeeming points for flights or upgrades, there may be associated fees.
• Flight Purchases: Charges could be from ticket purchases made through their website or app.
• Change or Cancellation Fees: If users modify or cancel their flights, they might incur additional charges.
• Service Fees: Some users have reported extra charges for services such as additional luggage or seat selection.
• No-Show Fees: Failing to show up for a flight could result in a no-show fee as part of the fare rules.
• Inactivity Fees: Certain accounts may incur fees if there's no activity over an extended period.
• Tax and Surcharges: Charges often include taxes and surcharges that are added during the booking process.
• Family Sharing and Account Issues: Users noted unintended charges from family members using the same account or from unauthorized use.
• Currency Conversion Charges: If purchasing in a different currency, conversion fees might be added during a transaction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the elalmatmid.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the elalmatmid.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with elalmatmid.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.