Is IdentoGO Corp fraud?

• Background Check Services: Many customers use IdentoGO for background checks, which typically incur a fee.
• Fingerprinting Services: Charges may arise from fingerprinting appointments required for employment or licensing.
• Subscription Services: Some users report being enrolled in subscription services unknowingly, leading to recurring charges.
• Multiple Applications: Individuals applying for multiple jobs or licenses may see multiple charges for separate background checks.
• Failed Appointments: Fees can be charged for missed or failed fingerprinting appointments.
• Identity Verification: Charges might come from identity verification services utilized by some companies for secure transactions.
• Corporate Accounts: Businesses using IdentoGO for employee checks may accumulate charges on business accounts.
• Processing Fees: Additional processing fees may apply depending on the type of service selected.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the identogo.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the identogo.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with identogo.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.