Is "Lood" fraud?

The Guide to Understanding Why You Were Charged By “Lood” and What To Do About It (lood.com)

Published

December 11, 2025

Updated

December 14, 2025

What is "Lood"?

Lood is a platform that helps you manage your subscriptions and bills all in one place. With Lood, you can keep track of what services you’re paying for, set up reminders, and even manage payments easily. If you see a charge from Lood on your statement, it’s likely linked to a subscription you’ve signed up for through their service. This makes it super convenient to handle all of your monthly payments without a hassle.

LOOD: The name of the merchant or service provider involved in the transaction

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Lood?

Subscription Services: Customers may be charged for a subscription they've signed up for, which includes recurring payments for access to premium features or content.
In-App Purchases: Charges can occur if users make purchases within an app or platform associated with Lood, such as buying additional functionalities or content.
Trial Period Expiration: Users may forget to cancel a free trial, resulting in automatic charges once the trial period ends.
Account Upgrades: Customers might upgrade their accounts for additional features, leading to one-time or ongoing charges.
Multiple Accounts: It's possible for users to have multiple accounts under different emails, leading to confusion and unexpected charges on different accounts.
Shared Accounts: Family members or friends sharing an account may inadvertently incur charges from purchases made by other users.
Billing Errors: Some users report accidental double charges or incorrect billing that can result in higher amounts being deducted from their accounts.
Promotional Charges: Customers might sign up for promotions that enable temporary free trials but later are charged if not canceled in time.
Service Fees: Fees for specific services, such as expedited access or customer support, may also lead to unexpected charges.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the lood.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lood.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lood.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Lood Customer Service Info

If you need assistance, here's how you can get in touch with Lood's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@lood.com

Site

https://www.lood.com/contact

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What other ways do charges from Lood show up?

LOOD LOOD.COM LOOD INC Lood Subscription LOOD Payment LOODCHARGE LOOD-ITEM-PURCHASE LOOD-SERVICE LOOD-TRANS Lood Digital Lood App LOOD-APP-PURCHASE LOOD-ONLINE-ORDER

The Easiest Way to Cancel Lood

If you're frustrated trying to cancel your subscription, membership, or bill from Lood—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.