Is MARATHON HR fraud?

• Subscription Services: Many users report being charged for subscription services that they signed up for, often without fully understanding the terms or the billing cycle.
• Free Trials: Some customers mentioned being automatically enrolled into a paid plan after a free trial period, leading to unexpected charges.
• Background Checks: Users noted fees for background check services as part of the hiring process, which they might not have anticipated.
• Service Fees: Charges may stem from additional service fees associated with employment services or HR tools that were utilized.
• Account Maintenance: There are mentions of charges for keeping an account active, which users felt were not clearly communicated during the sign-up process.
• Custom Services: Customers sometimes reported being billed for custom HR solutions or consultations that they agreed to during the onboarding process.
• Renewals: Automatic renewals of plans or services can lead to unintended charges, especially if users forget they had signed up.
• Misunderstandings: Users sometimes misinterpret the services they're signing up for, leading to charges for things they thought were free or included.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the marathonhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the marathonhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with marathonhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.