Is MARATHONHR.COM fraud?

• Subscription Fees: Customers often report being charged for subscriptions they may have signed up for without realizing it or forgot to cancel.
• Service Usage: Charges can occur for specific HR services used, such as payroll processing or tax filing, that may be billed periodically.
• Trial Period Conversions: Some users mention being automatically charged after a free trial period converted into a paid subscription.
• Unexpected Fees: Miscellaneous fees relating to account maintenance or additional services that were not made clear during the signup process.
• Multiple Accounts: Some customers have noted that they were charged due to having multiple accounts, leading to overlapping charges.
• Third-Party Integrations: Charges might arise from third-party services integrated with Marathon HR, which may not be immediately recognizable to users.
• Errors or Mistakes: A few users shared experiences of being incorrectly charged due to system errors or billing mistakes that were later resolved.
• Contractual Obligations: If users entered into contracts or agreements for services that included long-term commitments, they might see ongoing charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the marathonhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the marathonhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with marathonhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.