Is MARRIOTT REWARDS fraud?

• Hotel Stays: Customers may see charges for room bookings, including taxes and fees associated with their stay.
• Incidental Charges: Charges can occur for room service, minibar usage, and other in-room amenities during their stay.
• Event Fees: Guests attending events or conferences may be charged for associated costs, such as registration fees or catering services.
• Subscription Services: Users might inadvertently subscribe to services like Marriott Bonvoy which could result in recurring fees.
• Cancellation Policies: Charges can arise from late cancellations or no-show fees if the cancellation policy is not adhered to.
• Upgrades: Optional charges for room upgrades or additional services like checking in early or checking out late.
• Resort Fees: Unexpected resort fees for amenities or services offered at certain locations that might not be included in the initial booking price.
• Third-Party Bookings: If booked through a third party, discrepancies or additional fees might appear from the third party instead of Marriott.
• Foreign Transaction Fees: Charges incurred when booking from abroad or in a different currency that might not be evident at the time of booking.
• Mobile App Purchases: Potential accidental purchases made through the Marriott mobile app or website, such as merchandise or gift cards.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mariott.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mariott.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mariott.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.