Is "OCTA TRAILS SUBSCRIPTION" fraud?

The Guide to Understanding Why You Were Charged By “OCTA TRAILS SUBSCRIPTION” and What To Do About It (octatrails.org)

Published

January 2, 2026

Updated

January 4, 2026

What is "OCTA TRAILS SUBSCRIPTION"?

Octa Trails is a company that helps you keep track of all your outdoor adventures. They offer subscriptions that give you access to maps, trails, and other resources to enhance your experience in nature. If you see a charge from Octa Trails, it’s likely for a subscription that provides you with great tools for hiking or exploring new paths.

OCTA: The name of the service or product provider; in this case, it refers to the company that offers the subscription.
TRAILS: The specific type of service or product you are subscribed to; Trails may indicate a focus on outdoor activities, hiking, or nature-related content.
SUBSCRIPTION: A recurring payment arrangement, where you pay regularly (usually monthly or annually) for continued access to a service or product.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Octa Trails?

Subscription Fees: Many users have reported being automatically charged for a subscription service after a free trial period ended without clear notification.
Membership Renewals: Users noted that if they signed up for a membership, they might be charged upon renewal if they didn’t cancel in time.
Purchase of Services: Charges may stem from specific services used, such as guided tours or premium features that were requested and not fully understood at the time of purchase.
In-app Purchases: Customers have mentioned incurring charges from in-app purchases on mobile platforms that they weren't aware of.
Accidental Charges: Some users reported unintentionally signing up for services due to unclear options during the checkout process.
International Transaction Fees: Customers noted that some banks may charge additional fees for transactions processed outside their home country, which they associated with Octa Trails.
Multiple Transactions: There are reports of multiple charges appearing for a single booking or service due to system errors, leading to confusion.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the octatrails.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the octatrails.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with octatrails.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Octa Trails Customer Service Info

If you need assistance, here's how you can get in touch with Octa Trails's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@octatrails.org

Site

https://www.octatrails.org/contact

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What other ways do charges from Octa Trails show up?

OCTA TRAILS OCTA TRAILS LLC OCTATRAILS OCTA-TRAILS OCTA-TRAILS-DDA OCTA TRAILS PAY OCTA TRAILS SERVICE OCTA TRAILS SUBSCRIPTION OCTA TRAILS ONLINE OCTATRAILS PAYMENT

The Easiest Way to Cancel Octa Trails

If you're frustrated trying to cancel your subscription, membership, or bill from Octa Trails—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.