Is ŌURA fraud?

• Subscription Fees: Customers may be charged for monthly or annual subscriptions for the Oura app, which provides access to premium features and data insights.
• Replacement Bands or Accessories: Charges can occur if users purchase additional bands, chargers, or other accessories from the Oura store.
• Firmware Updates: Some users reported being billed for specific firmware updates or premium services linked to the ring’s functionality.
• Trial Period Conversions: If a user doesn't cancel their trial subscription within the stipulated period, they might be automatically charged for a full subscription.
• Wrong Account Charges: Occasional reports indicate users accidentally being charged on accounts not associated with their intended purchases, usually due to login issues.
• International Transaction Fees: Customers outside of the primary operating regions could incur extra charges related to currency conversion or international payment processing.
• Lost or Stolen Devices: Users may be charged if they choose to replace a lost or stolen ring outside of warranty coverage.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ouraring.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ouraring.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ouraring.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.