Is OURA fraud?

• Subscription Fees: Customers may see recurring charges from subscriptions for the ŌURA membership, which provides access to premium features and insights related to their health data.
• Device Charges: Charges may appear for the purchase of the ŌURA Ring, either as a one-time fee or through payment plans.
• Accessories and Additional Purchases: Users sometimes buy accessories, such as charging docks or sizing kits, which can result in charges on their account.
• Shipping and Handling: Customers may incur additional fees for shipping when ordering a new ring or accessories, which can show up as separate charges.
• Refund Processing Fees: If a user returns their ring or cancels their subscription, there may be processing fees that can lead to unexpected charges.
• International Transaction Fees: Users outside of the primary transaction currency might see extra charges for currency conversion on their bank statements.
• App Upgrades: Occasionally, charges for app upgrades or in-app purchases for advanced analytics or features may occur.
• Fitness and Health Programs: Some users report charges related to third-party fitness or health programs integrated with the ŌURA ecosystem.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ouraring.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ouraring.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ouraring.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.