What is "NATIONAL PEN CO"?
National Pen is a company that specializes in personalized promotional products, mainly focusing on custom pens and other useful items for businesses. They offer subscription services, which can help businesses regularly get fresh supplies without worrying about reordering. If you see a charge from them, it’s likely for a subscription or a bulk order you placed for their cool, customized products.
- NATIONAL PEN CO: The name of the company where the transaction took place, indicating it is a business that sells pens and promotional products.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from National Pen?
- Subscriptions: Many users report being charged for recurring subscriptions they either signed up for knowingly or inadvertently.
- Trial Periods: Charges can occur after a free trial period ends, leading to unexpected fees if not canceled in time.
- One-Time Purchases: Users may see charges for single pen purchases or promotional items, which could include shipping fees.
- Service Fees: Some customers mention additional fees for customer service or changes to their orders.
- Automatic Renewals: Charges may stem from automatic renewals of promotional items or services unless explicitly opted out of.
- Promotional Offers: Users have noted surprise charges when they failed to read the fine print of promotional offers, leading to fees after promotional periods end.
- Account Upgrades: Charges can apply if a customer unknowingly upgrades their account for additional benefits or features.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the pens.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the pens.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pens.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
National Pen Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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