Is SELF fraud?

• Monthly Subscription Fees: Users may be charged for ongoing subscriptions they signed up for, often related to credit-building services.
• One-Time Purchases: Users might see charges for one-time purchases related to credit reports or personalized financial advice.
• Additional Services: Charges may arise from opting into extra services, such as identity theft protection or premium features.
• Family Plans: If users enrolled in family plans, additional charges could apply for adding family members.
• Account Upgrades: Some customers report unexpected fees when upgrading to a higher-tier service plan.
• Inactive Accounts: Charges may be incurred due to inactivity fees if the account is not used for a certain period.
• Failed Payment Attempts: Users have mentioned charges due to failed payment retries on subscription fees.
• Trial Period Conversions: Some users are charged after a trial period ends if they didn't cancel in time.
• Referral Bonuses: Charges related to bonuses or incentives promised for referring others may appear.
• Tax or Regulatory Fees: Some experiences indicate additional fees could be due to tax obligations or regulatory requirements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the self.inc via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the self.inc refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with self.inc, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.