Special.com is a service that helps manage your subscriptions and bills all in one place. They make it easy to keep track of what you're paying for each month, whether it's streaming services or other memberships. If you see a charge from them, it's likely related to a subscription you signed up for through their platform.
- SPECIAL: This indicates a unique or specific type of transaction, which might suggest the purchase of a non-standard product or service.
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Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Special.com?
- Subscriptions: Customers may unknowingly sign up for recurring subscriptions, leading to regular charges on their accounts.
- Free Trials: Many users report being charged after a free trial period ends, often due to lack of reminders to cancel.
- In-App Purchases: Charges can occur from additional purchases made within apps or services that Special.com may offer.
- Bundled Services: Some users have mentioned being charged for services included in a package they initially signed up for but did not fully understand.
- Account Mismanagement: Errors in account management or payment information can lead to unexpected charges.
- Family Sharing: Accounts linked to family sharing may inadvertently lead to charges if another account holder makes a purchase.
- Promotional Offers: Misunderstandings about promotional offers can result in charges once an initial payment period expires.
- Customer Support Fees: Some users reported being charged fees for customer support services that they did not explicitly agree to.
If I see this charge, what should I do?
if you see this charge and aren’t expecting it, you have various options.
First, try to contact the special.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the special.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with special.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
If you need assistance, here's how you can get in touch with Special.com's support team.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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What other ways do charges from Special.com show up?
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The Easiest Way to Cancel Special.com
If you're frustrated trying to cancel your subscription, membership, or bill from Special.com—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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