Special.com is a platform that helps people manage their subscriptions and bills easily. They offer services that let you track, adjust, and update your payment details for various subscriptions, like streaming services or monthly memberships. If you've seen a charge from them, it might be because you're using their tools to handle your recurring payments more smoothly.
- SPECIAL: Indicates that the sales transaction is categorized under a special promotion or event.
- SALES: Refers to the act of selling goods or services, typically at a retail or commercial level.
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Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Special.com?
- Subscription Fees: Many users report being charged for monthly or annual subscriptions they may have signed up for, sometimes without realizing it.
- Free Trial Conversions: A common complaint is that users were charged after a free trial period ended, often due to not canceling in time.
- Inadvertent Purchases: Users sometimes accidentally make purchases while browsing, leading to unexpected charges.
- Service Fees: Additional service fees may apply for certain transactions, subscriptions, or services, which can catch users off guard.
- Recurring Payments: If users have opted for recurring services or products, they may see regular charges to their account.
- Family or Shared Accounts: Charges may appear from accounts shared with family members or friends, where someone else made a purchase.
- Promotional Charges: Some users reported charges related to promotional offers that they did not fully understand at the time of sign-up.
- Account Upgrades: Users might experience charges when upgrading their accounts to access premium features or content.
- Unsubscribed Services: Even after cancellation, users have shared experiences of continued charges due to system errors or delays in processing cancellations.
If I see this charge, what should I do?
if you see this charge and aren’t expecting it, you have various options.
First, try to contact the special.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the special.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with special.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
If you need assistance, here's how you can get in touch with Special.com's support team.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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What other ways do charges from Special.com show up?
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The Easiest Way to Cancel Special.com
If you're frustrated trying to cancel your subscription, membership, or bill from Special.com—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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