Is ViveLaCar fraud?

• Rental Charges: Users may see charges for the duration of their car rental, which includes the base rate and any additional fees.
• Insurance Options: Additional charges may arise if users opt for extra insurance coverage during their rental period.
• Fuel Charges: Customers may be billed for refueling if the car is returned with less fuel than agreed upon.
• Late Returns: Fines may apply if the car is returned after the scheduled time.
• Cleaning Fees: Extra charges might be applied for excessive cleaning if the car is returned in poor condition.
• Subscription Services: Some users report being automatically charged for subscription plans without clear notification.
• Add-ons and Extras: Fees for GPS, child seats, or other add-ons may also appear on the bill.
• Tolls and Fees: Automated toll charges for roads used during the rental period can result in additional billing.
• Deposit Holds: Temporary holds on credit cards may appear as charges until the final bill is settled.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the vivelacar.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the vivelacar.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with vivelacar.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.