Is "WOEBOT" fraud?

The Guide to Understanding Why You Were Charged By “WOEBOT” and What To Do About It (woebothealth.com)

Published

December 8, 2025

Updated

December 11, 2025

What is "WOEBOT"?

Woebot Health is a mental health company that offers a friendly chatbot called Woebot. It provides support through chat-based conversations, helping users manage their emotions and mental well-being. You might see a charge from them if you sign up for their subscription service, which gives you access to additional features and resources for ongoing support. It's like having a helpful buddy available whenever you need to talk things out.

WOEBOT: This is the name of the service or product you are purchasing. In this case, it represents a mental health chatbot designed to offer support and guidance.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Woebot Health?

Subscription Fees: Users might subscribe to a monthly or annual plan for access to advanced features or personalized services.
In-App Purchases: Charges could stem from additional content, resources, or premium tools purchased within the app.
Trial Conversion: After a free trial, users may be automatically charged if they did not cancel their subscription before the trial period ended.
Overage Charges: Users might incur extra fees for exceeding any usage limits set by their plan, depending on their engagement with the app.
Multiple Accounts: Charges might appear if a user accidentally creates multiple accounts or subscriptions, leading to confusion over costs.
Family or Group Plans: Shared subscription plans may create charges that individuals did not realize they would incur as part of a group usage.
Currency Conversion Fees: Customers may see additional charges related to foreign transaction fees if billed in a different currency.
Support Services: Some may opt for additional mental health support services that come at a cost, leading to charges they did not anticipate.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the woebothealth.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the woebothealth.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with woebothealth.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Woebot Health Customer Service Info

If you need assistance, here's how you can get in touch with Woebot Health's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@woebothealth.com

Site

https://woebothealth.com/get-help/

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What other ways do charges from Woebot Health show up?

WOEBOT HEALTH WOEBOT WOEBOTHEALTH.COM WBT HEALTH WOEBOT SUBSCRIPTION WOEBOT APP WOEBOT AI WOEBOT SERVICES

The Easiest Way to Cancel Woebot Health

If you're frustrated trying to cancel your subscription, membership, or bill from Woebot Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.