Is "WOEBOT SUBSCRIPTION" fraud?

The Guide to Understanding Why You Were Charged By “WOEBOT SUBSCRIPTION” and What To Do About It (woebothealth.com)

Published

December 8, 2025

Updated

December 11, 2025

What is "WOEBOT SUBSCRIPTION"?

Woebot Health is a company that offers mental health support through a friendly chatbot named Woebot. You can chat with Woebot anytime for guidance and coping strategies, and they have a subscription service to access more features, which is why you might see a charge from them. It's like having a supportive friend in your pocket whenever you need it!

WOEBOT: The name of the service or application, in this case, it refers to the mental health chatbot or program you are subscribing to.
SUBSCRIPTION: Indicates that this transaction is for a recurring payment, meaning you have signed up to pay regularly for access to the service or app.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Woebot Health?

Subscriptions: Customers may have signed up for a subscription plan, which requires a recurring fee for ongoing access to Woebot's services.
Purchases: Users might have made one-time purchases within the app, such as additional content or features that are not included in the free version.
Trial to Paid Conversion: Some users reported being transitioned from a free trial to a paid subscription without clear notification, leading to unexpected charges.
In-App Services: Charges may arise from engaging with in-app services or therapy modules that require payment.
Account Issues: Some users experienced duplicate accounts or unintentional sign-ups that led to multiple charges appearing on their account.
Family or Group Plans: Charges may stem from joining a family or group plan, which incurs fees that users may not have been aware of.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the woebothealth.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the woebothealth.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with woebothealth.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Woebot Health Customer Service Info

If you need assistance, here's how you can get in touch with Woebot Health's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@woebothealth.com

Site

https://woebothealth.com/contact/

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What other ways do charges from Woebot Health show up?

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The Easiest Way to Cancel Woebot Health

If you're frustrated trying to cancel your subscription, membership, or bill from Woebot Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.