Adult Friend Finder is a website where adults can connect for dating and casual encounters. They offer subscription memberships that give access to special features like chatting, viewing profiles, and meeting new people. If you see charges from them, it's likely from a recurring subscription that automatically renews using your saved payment method, but you can turn off this auto-renew feature anytime. They accept various payments including credit cards, gift cards, and direct debit, and you can also redeem coupon codes for discounted memberships.
Users report that while the cancellation process itself involves several steps on the website to turn off auto-renewal or cancel the subscription, many find it deliberately convoluted and complicated. Additionally, multiple users complain about continued charges even after cancellation, which significantly increases the difficulty and frustration of fully cancelling their membership.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Adult Friend Finder subscription.
How to Cancel Adult Friend Finder: Step by Step
If you purchased through the website:
Log into your Adult Friend Finder account via your web browser.
Navigate to My Stuff in the navigation bar.
Click on Billing History & Credit Card Info.
If you want to turn off auto-renewal:
Click the Set to OFF button next to the subscription you want to cancel.
Confirm by clicking Turn off when prompted.
If canceling outright:
Go to Account Settings.
Select Subscription or Billing.
Choose Cancel Subscription and confirm your selection.
If you purchased through a mobile browser:
Log into your account through the mobile browser.
Navigate to Account Settings.
Select Subscription or Billing.
Click on Cancel Subscription and confirm your decision.
If you purchased via App Store (iOS):
Open the Settings app on your iPhone or iPad.
Tap on Your Name at the top.
Select Subscriptions.
Find Adult Friend Finder in the list and tap on it.
Tap Cancel Subscription and confirm.
If you purchased via Google Play (Android):
Open the Google Play Store on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Locate Adult Friend Finder and tap on it.
Tap Cancel Subscription and follow the prompts to confirm.
How to Contact Adult Friend Finder
If you need assistance, here's how you can get in touch with Adult Friend Finder's support team.
Tips and Tricks for Getting a Adult Friend Finder Refund
Call the Adult Friend Finder assistance line (669) 208-0362 for direct help, available 24/7.
Use live chat on desktop for quicker communication with customer support.
Turn off auto-renew in "Billing History & Credit Card Info" to stop automatic charges before canceling.
Cancel during the billing cycle just before renewal to avoid extra charges.
Be persistent and escalate by contacting support multiple times if charges continue after cancellation.
Consider using prepaid gift cards for payment to prevent recurring credit card charges.
Pause or hide your profile temporarily from account settings instead of immediate cancellation as a fallback.
Use specific language like "cancel subscription immediately," "stop all payments," and "delete my billing information" when communicating.
Document your cancellation requests by saving chat transcripts or emails when possible.
Watch out for extra fees such as charges for messaging or viewing photos; mention these explicitly if disputing charges.
Why Do People Request Refunds from Adult Friend Finder
Too many ads and interruptions make the experience annoying.
Hidden charges surprise users and lead to dissatisfaction.
Prevalence of scammers and bots reduces trust and genuine interactions.
Site design is clunky and less user-friendly compared to modern platforms.
No refund policy for subscription cancellations frustrates users.
Accounts appear dead or inactive, making the site feel useless.
False location data causing confusion and distrust about user authenticity.
Adult Friend Finder Refund Script
Script
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Dear Adult Friend Finder, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Adult Friend Finder Refund Policy
Adult Friend Finder allows you to cancel your membership or subscription at any time, with termination effective immediately upon receipt of notice. They do not provide refunds or credits for prepaid amounts or unused days, except residents of certain states can cancel within 3 business days of contracting without penalty by sending a signed cancellation notice. Auto-renewal can be turned off from the account's billing settings to prevent future charges.
The Easiest Way to Get a Adult Friend Finder Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Adult Friend Finder—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Adult Friend Finder uses a 3-day cancellation policy, during which you can cancel without penalty, but after this period, no refunds or credits are given for any prepaid subscription fees, including unused days. You can cancel your membership at any time, and the cancellation takes effect immediately, but be aware that the service does not typically provide refunds once beyond the initial 3-day window. There are no early-cancellation fees or lock-in contracts, but the main pain point is the non-refundable nature of prepaid amounts post-cancellation period.
Too many ads and interruptions make the experience annoying.
Hidden charges surprise users and lead to dissatisfaction.
Prevalence of scammers and bots reduces trust and genuine interactions.
Site design is clunky and less user-friendly compared to modern platforms.
No refund policy for subscription cancellations frustrates users.
Accounts appear dead or inactive, making the site feel useless.
False location data causing confusion and distrust about user authenticity.
Username (the one used for your Adult Friend Finder account)
Password (to log into your account and access subscription settings)
Email address (linked to your Adult Friend Finder account)
Type of account (Free or Premium)
Billing History & Credit Card Info (access this section to manage/cancel your subscription)
Product/subscription status (to confirm and manage current billing cycle or auto-renewal settings)
Desire to delete account and/or stop payments (clarify if you want to fully delete account, or just cancel billing)
Other essential account identification details (as may be requested by support)
Before cancelling your Adult Friend Finder subscription, know that you will lose access to important features tied to paid memberships. These include the ability to respond to messages, participate in live chats and adult chat rooms, view full-sized photos and videos, and initiate contact with other users. Canceling a Gold or VIP membership reverts your account to free membership, which limits you to creating a profile and browsing but restricts messaging and interactive features. Also, consider that any bonus points or VIP privileges will be lost upon cancellation, which may impact your overall site experience.
Adult Friend Finder allows you to cancel your membership or subscription at any time, with termination effective immediately upon receipt of notice. They do not provide refunds or credits for prepaid amounts or unused days, except residents of certain states can cancel within 3 business days of contracting without penalty by sending a signed cancellation notice. Auto-renewal can be turned off from the account's billing settings to prevent future charges.
To cancel your subscription or permanently delete your account on Adult Friend Finder, you do need your password. The process requires you to log in, go to "My Account," and select "Close Account." If you choose to permanently delete your account, you must enter your password to confirm the deletion. If you don't remember your password, you can reset it here: https://adultfriendfinder.com/help.cgi?answer=41.
We've actually written a step by step guide on how to get a refund from Adult Friend Finder. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Adult Friend Finder subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Adult Friend Finder account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Adult Friend Finder online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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